Online vehicle reservation was for a 24/7 pickup before business hours but I was unable to pickup vehicle until business was open at 10am. Only 1 store attendant also delayed delivery as he was disrupted several times to wait on convenience store customers.GARY B.
Moving Truck Rental in Cedar Rapids, IA at Sierra Convenience
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Cedar Rapids, IA 52402
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Very professional and had my registration on his tablet. I've used this company 2 times and won't go anywhere else!KASIE W.
Quick and easy drop off. Was in & out a flash.THOMAS S.
I have been charged to much on my card and need a explanationAARON B.
I am in full disagreement that they charged be for the gas 4 times over what it should have beenBryan J.
The representative was very friendly and helpful.James S.
Very satisfied with trailer rental experience. Owner was friendly and handled some computer issues with grace. Recommended!ROBERT G.
I rented two trucks and a van from U-Haul the van was an excellent condition one of the trucks which was the first one it was OK the second one was not the cleanest and it did not really act like it was in the best shape or condition eitherMel C.
Very friendly and helpful staff.Rodney S.
It was clean but it did NOT run properly and this locations prices did not match prices onlineRebecca S.
They were friendly, but have different information online vs. on their door about their hours of business. We had planned on getting rid of the truck there at 10, as we had read their hours online to be 10-5 pm, but then had to change our plans after arriving a little before 10 and seeing the sign that said they opened at 12:00pm. When we returned at 12 pm, the agent inside said he just got to work (12pm) and wasn't sure when they opened.BRADFORD C.
Trailer was very oldJames S.
We went inside and the person told us to park it and leave. 2 hours later we get a bill for $80. Turning it in late which it wasn't. Cleaning fee which we returned it the exact way we got it and after hours fee which is a lie. We returned it at 430 and they were open. Horrible. Will never rent from uhaul again.NIKKI R.
I had to wait two hours to get a uhaul then they changed my location and charged me $134Michaela S.
We have used this location for several moves and have had great experiences up until now. When they went out to show my husband that the truck was clean they said that beings the dollie was just laying in the back we could go ahead and use it at no cost. We got our invoice after dripping the truck off and we were charged 21.00 for it, we never would have even used it if we were going to have to pay for it. We have one of our own. About 15 minutes after leaving with the truck I called and reported that the truck was running like crap and I was told that it would be taken out of commission when we dropped it back off. What about when we were driving it and almost went off the road several times because it was pulling to the right so bad? What about when the brakes barely worked and a couple times the peddle had to go to the floor? We should have at least been able to swap trucks.ELIZABETH G.
The truck was gross i had to wipe it down there was tissue in the cup holder from the person before us. The whole thing was just discussing!JASMINE B.
Waited over an hour past my appointment. The man at the counter skipped me then left saying that he had to count his drawer so he could leave but he was the only one in there. When the next guy came in he didn't communicate that I needed help so no one helped me until i asked again. Overall, left at 4 from a 230 appointment. Horrible service, guy does not seem to give a shitHeaven S.
Had good experience in the past. Just bad maintenance with this one.Anna N.
the app is not very user friendly. Would be nice is location had expanded hours.leo C.
If returning after hours, the on-line system is difficult.ROBIN H.
To start, masks were required in the city. The employees were following covid safety guidelines. Employees were more concerned with what they were having for lunch when it was my turn to be helped. I had to wait a few minutes to be assisted. Also, when I tried to call to ask about possibly needing to extend my rental time the phone went to voicemail each time and it wasn't an active voice mail so I couldn't leave one. I had to reach out to another location in town to see if I could be assisted. Thank you Kelly at the other location for doing what you could.Ashley B.
Neat little convenience store too!SHAWN L.
Dante was outstanding Great multi tasker, Excellent PersonSCOTT B.
I was supposed to only get charged $55.65 for my 1 day rental of the 17' truck but was actually charged $807.13. I had it from 10:30am until about 7:30pm & only drove it 13.7miles. Went back the next day to get it sorted out, wasted an hour thought it was all fixed; but haven't seen any money refunded to me. I feel like I've been scammed & probably will not be going with uhaul ever again in the future!ISAIAH G.
Associate did not check that the lights were functioning before I left the lot.Doug F.