No one was there to help with checking in. There was another customer waiting and needed help as well. We were left to figure it out ourselves.
Scott H
Goodmans Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cape May Court House, NJ 08210
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Express check in is not exactly express. Luckily there was some one there to help complete check in or it would have a complete loss.
Albert PIm not sure why my pick up amd drop off location changed. What is the point of picking the locations then? And I was not notified in neither instances i just happened to notice different pick up location in my app. However, when i arrived to my original drop off location and tried to return the truck it said location error. It was changed again without my knowledge or agrrement or anything. I had to drive additional milage while passig 2 U-Haul locations on my way!!! And I was charged for extra milage. I really do not understand... Additionally the breaks needs to be replaced and oil was dangerously low. I used U-Haul services previosly and had great experience. Thats why i chose U-Haul again. Howecer, I did not expect to be dissapointed the way i was. Moving is super stressful and this experience just added to it.
Lenka BYour app is terrible and needs to be fixed. It redirected me multiple times and I had to do multiple steps of the process multiple times. Literally took me 30 minutes to check in. Please fix it for the next people.
ANNA JNothing!
MICHAEL B