The counter staff was very friendly, helpful and efficent. Thanks for a positive experience with the sad event we had to move furniture for. CJCINDY J.
Moving Truck Rental in Calgary, AB at Kensington Auto
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Calgary, AB T2N3R9
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Easy pick up and easy to get truck in and out.Jason L.
Pleasant staffðŸ˜€DEB H.
I emailed twice about getting the receipt emailed again due to download issues no response and I returned the truck a day early and was still fully charged.DIANA C.
Windshield was covered in bugs and the interior of the cab could have been cleaned better than it was.Peter L.
we picked up the truck and it was filthy, there was garbage in the doors and under the seats, the back of the van didn't look like it had been swept within the last few times it was rented out and the staff member checking us out wasn't wearing a mask. the store was very cluttered and it was hard to get around. definitely won't be renting from this location againLUCAS D.
I would appreciate if I got a call back from a coordinating manager. The morning I was supposed to pickup my truck at 8am, my order 27261024 was cancelled without letting me know. The store would not pick up their phone. I was able to rebook on my own and place order Order #27452221 at a store I was told there were no trucks available. Absolutely awful experience.Tyler S.
Tried to rent in Canmore but impossible to find agent.WALLY F.
Small well come and happy thanksMahamed A.
The U-haul provide the website to submit the information and payment. I uploaded the picture when I return the vehicle. I still need to return the vehicle to the U-hual dealer. That lady service is too bad. She also asked me to drive the vehicle to show her. Why so stupid system?zhe H.
I was not planning to use U-Haul again after an awful experience at the location at 520 Meridian Rd NE, Calgary, AB T2A 2N7 in September 2019 (They did not have truck I ordered, did not provide the 50 dollar reservation guarantee for this issue, then when I returned truck on time, had an employee check it in and give me the all good, said I'd get the receipt by email. Next morning, had an after-hours fees charged to my credit card. Called manager, never returned calls, tried emailing, never heard back). At Kensington Auto, the experience was completely different and was excellent. The guy who helped me check in was great and explained everything. The guy who I returned the truck to went above and beyond, he noticed an issue with the billing and corrected. Top notch customer service at Kensington Auto. Would highly recommend Kensington Auto for U-Haul. Changed my opinion of U-Haul for the better and learned that the service provided is highly location dependant. Regards, Mark OdoricoMark O.
Very friendly and professionalZouhair I.
The cab had garbage in it, along with cigarette butss and ash on the floors, the surfaces were sticky. I dont expect the trucks to be sparkling clean, but the odor of cigarettes and gross surfaces was not acceptable. I was in a rush and did not want to spend the time with the office people to log theae complaintsKyle M.
As a very loyal UHAUL customer and after a number of really poor if not terrible experiences at this location I find it imperative to review thier service. First the owner is a baligerant, pushy, rude basic borderline obnoxious person who treats UHAUL customers like he is doing them a favor. When customers ask questions or stand up for themselves and are in the right he becomes combative and petty throwing insults and threats. The less control he has the more obnoxious and rude he becomes. I want to be perfectly clear here that places like Kensington Auto's UHAUL service as well as franchisees such as the owner of this establishment are the very people that give UHAUL a bad name. I will never rent through this establishment again despite making that as clear as I could I was repeatedly being reminded by the owner how 'I would never rent a uhaul again'. If you are looking for a positive UHAUL experience and are not desperate please consider renting from another more reputable location and spending a few extra dollars on kilometers you may thank me. I will not let this one experience taint my overall experience with UHAUL and look forward to my next rental. Please do yourself a favor and just avoid this location. Wait until he expects you to purchase fuel from his overpriced gas station. That is when the "real fun" starts. Like I said very bad experience just waiting to be had at this specific location.Matthew R.
When a customer is dropping off the u haul not to have the employee be belittling and rude. We were early dropping off the u hauls and because it was runny and muddy it was a bit dirty we were cleaning it out and one employyyee was rude and demeaning won't be backDiane O.
The agent was excellent.Andrew F.
Location was very convenient with ample parking and gas bar. Vehicle was in very good running order. Check-in and check-out was very quick.Derek L.
Easy to pick up and drop off. Gas is right there when you return it. Very friendly and I was able to get the packing supplies that i needed. I will use them again and again!Kristine M.
Thank you. It was quick and simple.LEONA M.
Great, easy, simple, fast. Amazing experience and I love that you have this location.Amelie H.
Label gauges so there is no confusion about what you want photographed.Maria N.
The parking release break was broke and no one said anything, about how to release the parking break once applied. Had to reach under the dash and pull the cable to release the parking break, no one said anything about it, could of caused an issue or serious injury.Richard B.
Good people treated me well I'll be back againDOUG W.
The truck's emergency brake handle isn't connected to the wire that disengages it. Instead, you need to reach behind the handle and pull at the wire itself.Jeffrey M.
The staff could be a little understanding...I was a little late returning the truck in the morning of return due to a death in the family the previous day ..and when I tried to explain the situation they were rudeDonald B.