I had booked the services 11 days prior to the move and it was scheduled to be picked up at 6:00am come to find out there was no key and file prepared, end up getting the key by 8:00am after a lot of struggle using the online chat which did not help and finally got a resolution using the phone option to the customer services.
alexandre S
Canadas Best Value Inn
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Calgary, AB T2H0J3
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 2.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulWas charged for utility doll. But the rental came without the utility doll.
Hyeongu LTerrible service at this location. The manager does not understand personal space, she doesn’t listen, and she was forceful when trying to communicate while talking over me. Furthermore, the rental truck and equipment as booked. I included a dolly in my order which was not available upon pick up. The truck had a quarter tank upon pick up which added to the hassle of my move. The location of the pick up is filthy and you have to be prepared to step over drug addicts and people loitering/smoking just to get to the truck. The daily charge for this truck was more than other locations, and the fuel surcharge for exorbitant.
Courtland Sone of the back tires was flat, the app didn't work when I dropped off the vehicle and the location charged me for gas when I had put gas in the vehicle before returning it
BRADLEY HI booked my uhaul online for an 8am pickup. I got a text from uhaul that morning informing me that I was late picking up (30 minutes) and that if I didnt go get it they would charge me a no-show fee. When I got there the pick up location informed me that their uhaul office (which turned out just to be the front desk) doesn't open until 11. I then could not get my moving day started until 11:30 and was informed that I would get charged a fee for returning the truck after hours even though I was now 3 hours behind on my moving day due to this. Their website does not state their hours. I had also requested blankets and was charged for them. They informed me they had no blankets or dollys at that location. Uhauls self booking website should really ensure they know what is available for pickup at their locations, there seems to be absolutely no awareness of what the pickup location is doing.
Mikaylin L