Fast and easy check put and return
Robert B
American Trailer Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caldwell, ID 83605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I have never had this poor of service from uhaul in the past. From the start I was a little worried as the business had not removed the recent fallen snow in the last 24-32 hours and it was hard to get into the parking area with my 4x4 truck. The truck I received had snow and ice covered over the windshield and I had to do the removal. As I was trying to leave with the uhaul truck it got stuck because I was basically pushing snow. I noticed a shovel near the office and I proceeded to shovel the truck out. After 15 minutes I was able to finally get it out. This was a dangerous situation as the businesses exit ilgoes directly in a busy street. The representative did not come out, offer assistance, or even apologize for this bad experience. The truck had a strong odor of dog feces. As I brought it back after topping the fuel off, nothing had changed about the snow situation and it was hard to get into the entrance. I drove into the open area to try and turn around as the representative told me I had to park it where my personal truck was at. The uhaul truck unfortunately got stuck. I went into to tell the representative and explained what happened. As we were walking out to do the inspection she makes the statement, this is the second time you got it stuck and proceeded to question me as to why I tried to turn it around in the back. I told the representative that I did not appreciate her comment and explained the snow removal was not my responsibility but I chose to remove the snow the first time getting the truck out. She said that she was the only one there. I told her this was not a personal issue with her but the business has a responsibility to remove the snow. She kept walking away and told me to have a nice day. Very passive aggressive. There was Zero personal accountability, apology, nothing. Horrible representation of Uhaul. Like I said before, Uhaul has never treated me this way and I have used uhaul over several years.
Bradley CI got charged a 20 dollar “After Hours” fee when I was told it’s 24 hour 7 days a week anytime drop off…
Roy DStaff were very helpful
Sheral DThe owner was an absolute horrible human. Rude, mean, hateful. I’ll never go back.
Allen H