So, I'm going to say from the onset that this location is a bit unorganized. The employee behind the counter was polite and efficient. However, there was only one employee helping out and there was a ton of people in the store. I checked in online and expected the check in to be quicker. The parking lot was jammed with cars and there was little place to park. The truck was not clean, but they did give me everything I asked for. I wish you had more options for this survey. The truck wasn't clean, for instance, but it was working properly. That is tough with a yes/no answer.Alain E.
Moving Truck Rental in Burlington, VT at U-Haul of Burlington
Burlington, VT 05401
(Between Cumberland Farms and Shell)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Burlington, VT 05401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff checking in the returning trucks were overwhelmed and had trouble keeping up with the pace of the trucks coming in. One of the staff members struggled to deal with people. He was cleaning a van and then had to move it. As he parked it he ran over his cleaning supplies. He then was rude and abrupt with a customer was complaining about other staff members not pulling their weight. Clearly he was having a tough day. I hope he was able to end the day on a good note.John C.
I don't generally rent vehicles so I cannot rate whether it is "better than average," etc., which is why I chose "average." I did not like the hard-sell to buy your insurance, at every step of the process. My personal auto insurance covered the risk for me. This was a big turn-off for me. Also it would have been nice to have the return process explained to me. And for what it's worth, I returned it cleaner and with more fuel than when I received it. :) All this aside, it worked out great for me, so thank you.Deborah B.
Very accomodatingMarcel R.
The gentleman there was extremely kind and very knowledgeable about the questions I had. Very professional and will ALWAYS use this location.Dustin P.
Hi. Someone needs to get in touch with me. Our contract clearly states that we don't have to pay for gas. It says $0.00 per gallon if not filled. Also, we kept the truck for one day past our reservation and we were charged for 2 days. This is absolutely unacceptable. This needs to be addressed and fixed ASAP. Thank you. Dustin and Corey Randall Echo7767@yahoo.comCOREY R.
I job well donePeter V.
The employee that helped me with the trailer rental was a real pro.MICHAEL G.
Nothing to improve, the service is excellent, the equipment and trailer we rented are in great shape.Andres M.
It was a really good experience, I had scheduled a truck for late afternoon (not very convenient) but after talking with Nathan he said if something came available earlier he'll call me. He did!!! Quite a few hours before. So I was able to finish my errand the same day. Thank you Riverside uhaul center.Olga B.
Move to a location with sufficient space for both the U Haul rental equipment and the customer vehicles.Michael B.
Explain you must pay for gas before handPAUL Y.
Wear masks, train your employees to use your systems betterJACOB G.
Very courteousTimothy T.
The vehicle was fine and the service was ultimately fine as well. When I arrived I waited with another customer in front of the attendant's desk for a solid five minutes while he chatted on the phone with someone on speaker phone. He didn't acknowledge that I was there. Again, when I returned the vehicle, there were 3 men gathered around a computer screen and none of them awknowledged my prescene. Finally, someone off to the side stepped forward. Really,a total lack of professionalism. Sorry. I doubt I will go back.Karen B.
Jordain Williams is terrific. Very well informed about all your trucks and vans.MICHAEL R.
When I picked up the truck it only had a quarter tank of gas. Also rain leaked into the cab from the seat belt access.Reese A.
Gregg the agent at the counter was awesome! Hlex with everything and multi tasking like a champ. Thsre were like 10 customers and he onside his team rocked it. I would go 5 stats, but the location sucks for uhaul. Tiny. Itty bitty,, cant squeeze another truck in there. I would like to see them in a nice new bigger location and facilityJeremy B.
Understaffed, and overworked! PAY THEM MORE, THEY LOOKED MISERABLE. And your system is broken. Mobile check-in didn't work, and there was a dead link on your site.PAUL P.
The app.was very clunky and didn't work out. Then had to wait in line for assistance. Staff was friendly! When I returned the van, an employee told me just to leave the key in the van and there was no need to go inside. Then a day later, Uhaul called me to ask when I was going to return the van!Richard S.
We were completely satisfied with the service and the truck, from the phone call ordering the vehicle, to the pick up and return. The staff were professional, polite, knowledgeable, and helpful with our queries. Thank you.DEAN P.
The worker, Jordain was polite and efficient- he was the only one working (that I could see) and he was great! The rental truck, on the other hand smelled like cigarettes and as soon as I removed the cardboard sign in the window, the visor fell on my lap. A clear indication what the employee who reviewed the truck knew it was broken when they propped it up with the cardboard. Poor choice!MARCY C.
More parking for personal car while using your truckBruce A.
Guy never checked the vehicle over. I gave him the keys told me I was all set. Received a phone call the next day asking why I hadn't returned the vehicle.Stuart B.
Jordan was very helpful and respectfulEUNICEELORM Q.