Was charged more that what was stated at check out
Monique S
New Era Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buffalo, NY 14215
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Customer Reviews
- 4.0 Average Customer Rating
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The vehicle was given to me with a whole mile over without mentioning anything about fixing. The vehicle brakes/retarders felt really tight and acted as reducing the speed automatically, as if I stopped pressing on the gas making me use more gas than needed to get keep it rolling. I had an emergency, was put out and the new apt needed keys I went personally to talk to the lady at checkout and after telling her she directed me to 800number, I was asking for a reduction being that I’d have to wait one more day until the apt was ready. Anyways, I could afford $30 but couldn’t afford the over 2x amount for another day charge. I guess nobody cares about anything but money anymore.
Jessica RThe location is in a head shop in a not safe area of the city of Buffalo. Everything was clean except for the windows.
Rick IFriendly , professional service
Thomas SVery nice establishment , great customer service
Tracy T