Although checking in following the steps online, when I got to the garage the persona t the entrance did not let me look for my truck. He said he needed confirmation, he took a picture of my ID and used Whatsapp to send it to another person. When I pointed this was strange and that I had already sent my ID photo through a safe portal, the person assisting me got mad and said that's the was they did things. I had to wait one hour after my allotted time to get my truck; which seem to be at another garage down the street also managed by the same person. I had also paid for a dolly for boxes; which was not on the truck by the time I picked it up and eventually never received. Less than ideal experience.
Maria S.
C&C Parking Lot Corp
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Bronx, NY 10467
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Not a great experience . Some were my issue with only having a temp license from the dmv. But above all, this was not the best experience at all and the provided car did not have the best condition
Chinasa N.No Comment
Denise D.The vehicle had undocumented damage I had to document to be safe. The vehicle had no gas. The vehicle needs wheel alignment and had several alert notices. Made me nervous. When I returned they had no knowledge of damage. Thank goodness I video recorded
Marvin B.I Had the van for 3 hours on 1/15/23 when I looked on my bill on line the next day the parking attendant put that I had the van for two days so my 57 dollars bill turned out to be 200 dollars if you go to this location take pictures of everything cause they r going to put that you dirty the van and charge you and uhaul wasn't any help when I called them
Owen R.