It was after hours when we dropped off everything. But overall our experience with UHAUL was AWFUL from pickup to the end! Our order wasn’t even at said location we were told to go, we were then sent into town to a 2nd location to pickup, only to be informed all we could pick up there was the actual truck. We were then told we would have to go all the way to Moneta, VA to pickup the car trolley. That was an hour away, so we had to change times etc just to be able to pick it up! The 2nd location also informed us they didn’t have appliance hand trucks, so we never even got that! And when we got to pickup the car trolley, no one helped us attach it to our vehicle like we were told they would help. We will NEVER deal with UHAUL again!
Kim H
American Appliance Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bristol, TN 37620
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Do away with the tablet for check in.
Jim TThanks for the great service!
Todd PMake a parking area for customers that need to leave their personal vehicle. I wasn't aware someone needed to drop me off, because of liability issues when leaving my car there.
Margaret SOffice was closed due to covid according to sign on door.
Donald G