I was asked to pick up the truck a day before I needed it and was told I had h til Monday to bring it back. But, they neglected to tell me I had to bring it back to the location I was going to by 10 am. I told multiple people from U-HAUL that we were signing a lease at 12:30 on Monday to move in. HOW could I possibly have the truck back at a location at 10 in the morning?? AND was charged another $64 after already paying over $300?? I will never use this company again!
Deborah Lafayette
Putney Road Redemption Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brattleboro, VT 05301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent service and all around experience. Thank you. Same thing last time, which is why I came back to this location again!
Sheila DamkoehlerThe weather strip on the driver's side door did not seal well. The van that I rented was clean.
Jeanann WarrinerThe Customer Service team was superior! I was in Brattleboro to clear out our ski house and unfortunately, my hearing aid weren't working, (long story). Both picking up & dropping off, your team was exceptional! They were efficient, polite, professional, and kind. Thank you for a great experience! Sincerely, Tara McEnroe Kent
Tara KentThe only "issue" was that the employee at this Uhaul was new, so he took more time than a more experienced one. Wasn't an issue for me personally, he was a likable guy and very good with customer service. The entire process was so easy and convenient, I wouldn't hesitate to come here again!
Seth Warner