Customer Reviews for Putney Road Redemption Center
(Distribuidor de U-Haul del vecindario)

492 comentarios

36 Noahs Ln   Brattleboro, VT 05301

(802) 254-6582

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 1:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(802) 254-6582

36 Noahs Ln
Brattleboro, VT 05301

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 1:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Efficient, friendly, easy in and out.

Mary F. 
Clasificación:
3.0

Wipers did not clean the windows couldn't see to good during the rain. Need to be replaced.

Laurie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan A. 
Clasificación:
5.0

Great experience. Easy transaction.

STEVE M. 
Clasificación:
5.0

Everything was great and Ryan was very helpful..he's a keeper as a representive for UHAUL.....easy in and out a really professional experience. Thank you again Mark G

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosa C. 
Clasificación:
5.0

quick and polite

sean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard Z. 
Clasificación:
5.0

All Good!

Mike S. 
Clasificación:
5.0

Ryan went above and beyond to help us out!

Caleb M. 
Clasificación:
5.0

Everything was super easy and friendly.

Jeremy M. 
Clasificación:
5.0

Be aware that UHaul will send a text that links a way to note any flaws in the vehicle. I wasn't told ahead of time and didn't see this until I was on my way back. Luckily I didn't find any problems. It would make sense for the UHaul worker to let you know at the time. Not everyone is tied to their phones.

April B. 
Clasificación:
5.0

Excellent customer service. Really helped me out in a pinch.

Melissa C. 
Clasificación:
5.0

Easy pick-up process, after a rather trying time with Uhaul corporate. In all of my dealings with the company the local agents are a glimmer of decency in an otherwise frustrating process.

Padraic M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julieta F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Perley M. 
Clasificación:
5.0

The staff were great!!

Les M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david Q. 
Clasificación:
5.0

Extremely helpful and competent manager.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

laurie M. 
Clasificación:
3.0

The equipments were dropped off in late evening. Wish there were brighter night light in the drop-off parking area to feel safe, not in the dark.

Kathy J V. 
Clasificación:
4.0

I ordered a truck for Keene NH because that's ware I live. After I made the reservation I found out I had to pick up the truck in Brattleboro Vt

Isaiah K. 
Clasificación:
5.0

Ryan was great! Service was top notch and I would work with them again!

Amber P. 
Clasificación:
5.0

It was a perfect experience.

Jane D. 
Clasificación:
3.0

The location was 100 miles away from where I live and needed the truck. Uhaul had over a month to plan and dropped the ball on this. It cost me a lot of money and time

Eric T. 
Clasificación:
3.0

My reservation pick up was changed from Keene, NH to Brattleboro, VT the day before my scheduled reservation. This was a huge inconvenience to me. Because of the change I went over my contracted mileage, since Brattleboro is further away from where I live. Now I was charged extra mileage. Not sure if I will use U Haul again because of the inconvenience and the extra fee that wasn't my fault.

tim C. 
Clasificación:
4.0

Service experience was smooth, but terrible smell from redemption center is really a bummer — would be great to have a separate entrance or some kind of separation.

Elizabeth T. 
Clasificación:
4.0

El cliente no dejó un comentario.

AJ M. 
Clasificación:
4.0

Definitely will recommend this location. The representative was courteous and offered a suggestion (small dolly) which in my haste I had forgotten I would need. Vehicle was very clean and handled well. Gracias

Patty G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry P. 
Clasificación:
3.0

Check in out was easy. Customer service person was very helpful.

Teresa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Loren E. 
Clasificación:
5.0

Mileage allowance way under reality. Expand mileage allowance. A U-Haul is not a bird flying a straight line.

Carlin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol B. 
Clasificación:
1.0

Brought back truck 30 min earlier Filled to 1/2 tank as when picked up Charged .40 over 30 miles not sure how going 36 miles over that 30 is 74$ EXPLAIN

Jessica S. 
Clasificación:
3.0

I never received the dolly I reserved, and I was charged for it.

emilie P. 
Clasificación:
3.0

Not many trailers in stock. Was hoping to get a larger trailer. Staff person was very helpful getting trainer installed and thorough during check out. Would definitly recommend this facility.

Kim E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

Good customer service. Thank you

MELISSA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
4.0

Dana was excellent! He was professional, knowledgeable, and informative. He helped make our daughter's move much less stressful. ¡Gracias!

Gary C. 
Clasificación:
5.0

Great truck, fast service.

Deb R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley K. 
Clasificación:
5.0

The uhaul truck I had kept turning on the tow hitch light and shifted hard

Angel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

laura F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa P. 
Clasificación:
3.0

Forgot Dolly. The biggest issue was not with the folks in Brattleboro my problem was with U-Haul in general. Having to drive to Brattleboro to get a truck we reserved for Keene was a huge problem. I had to get home load up my five month pregnant wife and two year son and drive a half hour there and back. There was no pick up button on the website so I had to down load the app and have to call customer service for help. Over all super frustrating but nothing against the local folks.

Allen R. 
Clasificación:
5.0

Everything was great. The vehicle was ready, clean, with a full tank of gas. Person at the counter was professional and polite, even though he was handling 2 customers in the store and 1 on the phone. I'd absolutely recommend this location.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

The truck cab had a cigarette but in the cup holder and was pretty dirty. But overall it was a great experience

Shyla B. 
Clasificación:
5.0

This was one of the worst rental experiences I have experienced with UHaul! I was supposed to pick up the equipment near my home in Amherst, but I was informed the day before that I had to drive to Vermont to get the trailer. This is ridiculous for an reservation that was made months ago -- why should I have to drive because you are incapable of "keeping your promises" to have the equipment where it was requested? If I have an alternative in the future I will certainly access it -- I have rented from UHaul many times over the years and this is by far the worst experience I have had. Let me be clear, it is not because of the staff at the offices, they were more than accommodating, but it is because of the corporate dispatch people and approach that was the least customer friendly experience I have had in years! Equipment was great, dispatch was despicable! Thanks for asking....

Peter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D. 
Clasificación:
5.0

Very simple and easy process to rent a moving vehicle.

Robert W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kirsten S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin H. 
Clasificación:
5.0

People were friendly and attentive to my needs. I would highly recommend UHAUL. They are professional and reasonably priced.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurence P. 
Clasificación:
5.0

Very easy transaction.

ANDREWTIMOTHY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Staff was helpful and knows what they're doing. Rental and drop off was a breeze. Equipment was what I expected. 10/10

Jameson T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelson M. 
Clasificación:
3.0

Remolque

William C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

Great customer service at this location. Easy to return truck after hours with app.

DOUGLAS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jabari J. 
Clasificación:
4.0

El cliente no dejó un comentario.

AJ M. 
Clasificación:
5.0

The van I rented made a dreaded chore easier. I have rented at this location before, I will certainly do it again. Top-notch service. Thank you.

judith T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill P. 
Clasificación:
5.0

The gentleman was very helpful and friendly

Jeffrey S. 
Clasificación:
5.0

Staff was courteous and efficient.

Marianne A. 
Clasificación:
5.0

It was perfect. Quick and easy.

HOWARD I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren R. 
Clasificación:
3.0

Uhaul is stupid. Couldn't get a cargo van from location 1 mile from me. Had to go 7 miles away because " that dealer don't provide that service"? But the ones in the parking lot had Arizona plates!

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
1.0

When we make a book to pick up a trailer. The trailer is covered by snow and didn't clear out. We waited a bit longer After that I return a trailer back at night at same day ( four hours using a trailer ). I was told to parked a trailer at same spot Everything's good til the young guy worked at uhaul report the trailer was damaged by me. Why wait for two weeks and it wasn't damage til now I know it's not damage.

SHANE W. 
Clasificación:
5.0

I was promised 30 miles free, but was charged for it. When I called the office was told there was nothing they could do about it.

Pamela N. 
Clasificación:
2.0

Binders where frozen so wouldn't work. I had to go buy straps

Liam P. 
Clasificación:
5.0

Extremely helpful and friendly- start to finish.

stephanie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Staff was friendly and helpful. Great experience will use your services again. Thanks you

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew F. 
Clasificación:
5.0

Excellent staff

Evan C. 
Clasificación:
5.0

Staff were very courteous and appreciated of the business. Very attentive and helpful.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

Interior of cab appeared as though it had not been cleaned. With the current pandemic in place, I was very surprised to see that.

Sandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

david S. 
No se han enviado comentarios para esta ubicación.

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