There was no assistance to hook up the trailer, had to connect it my self after pulling it out of puddles of water and mud. Then after everything was connected the rental was informed that the left rear turn light and brake light was not working.
Allen R.
Dyson Store
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Brandywine, MD 20613
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I feel that when you offer rental services, there should at least be someone there that can assist with hooking up the trailer correctly. The women in the store was only able to take a picture after the trailer was hooked up; she had no clue (neither did I) if it was hooked up correctly. There was another customer there by herself when we were in the parking lot. She was in a panic because she also rented a large trailer and had no clue what to do. I would rather rent from a Uhaul that hooks up the trailer to ensure it's done correctly and safely.
Chante H.Excellent customer service.
Mona L.Nothing
Michael W.No commmets
William S.