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Georgina O.
Customer Reviews for Dyson Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Being able to go online to reserve a truck and equipment was easy and convenient.
Deborah W.The location is right on the highway. The trailer I rented was difficult to get out as it was parked tightly between other trailers.
Harry H.Vehicle was not cleaned both inside and outside Don't give a customer dirty Vehicle
Juris C.Always great service!
LAWRENCE C.The only bad thing i will say. The day i picked up the trailer i had to wait, the lady had to run the lottery machine, the cash register and the uhaul department. Should be two people in there at all times. To help with customers and security reasons. Other than that she was excellent.
Lyndon L.The people at the front were very accommodating. I appreciate their help.
Christine M.You're good
Victor U.The checkout lady, Trina, was absolutely wonderful. Thank you for an amazing experience.
ATUM M.Great experience. Friendly service.
Ricardo S.Trailer was broken causing me to injure my arm and they did not guarantee my truck and canceled it last minute sending me to two different locations and tail lights did not work risking our lives on the highway
jeanie M.Nothing. Everything was fine.
Keith P.The trailer was was dirty on the inside it had screws, drill bits, rocks, and dirt that everywhere. One of the tires on right side was almost completely flat and I had to take it to the gas station to put air in since the location didn't have a air pump.
David Z.Great service
duane G.Rental was smooth, easy and convenient.
HELEN S.All obstacles were removed.
THOMAS A.The vehicle needs an alignment or brakes need to be checked. It shakes when you hit the brakes.
Barry F T.Extremely Pleased!!
Jerome W.Customer service excellent
James B.Very smooth check in and out
Dannett B.Exceptional customer service. Clean truck, easy in and out. I called and spoke with Jennifer about refund/credit for returning truck one day early. She was went the extra mile to text me to remind me to return before 24hrs (added my check-out time on text, so I'll won't be charged.
ANTONIA A.The representatives at this location were efficient and friendly.
Rhonda P.Process was easy and vehicles were available. Vehicle was dirty and brakes were bad. Recommend cleaning and maintenance to keep people safe.
Jackie M.Thank you.
Douglas C.I ended up at this location because the rental was not available from the pick up location I select 3 weeks ago. So helping customers understand that guarantee doesn't mean that the equipment rented will be at that location. I had to change my whole move schedule around.
Dameshia P.Everything was smooth sailing with this U-Haul location. Customer service was wonderful and the on-line experience was user freiendly.
Margaret P.Añl its good
john R.Great services
Eric J.Just keep doing what you are doing.
TAWANA W.Back of truck not clean. Not swept and some stuff left. Also empty bottle in front.
Michael B.Truck had low tire light. Back was full of garbage and leaves. Garbage in the inside. When I returned the truck it was dark and there were several men in the back of the location where I had to drop it off between the trucks. I was afraid to park and had to pull up in the front to have the attendant to help me check out.
DESTINY P.The truck need to be serviced … we caught hell putting the vehicle in reverse. The truck was dirty inside. Along with a turn up.
jaqueline O.Prompt and friendly service.
Deborah W.We will use this location again
ARLO A.Equipment was damaged, and I had to repair the trailer straps in order to use the trailer. Trailer should have been inspected before renting to another customer.
Gregory G.the best place to rent clean very good people I recommend it Thanks
ALEX C.Send a free coupon for less than 20 miles or something.
JOHN D.With as much business as this establishment gets, hire someone to ensure the vehicles are cleaned for the next customer rather than charge the custumer for vehicle cleaning. Happened to me at another location but what I'm saying is this is an opportunity to shine even greater. I appreciate this location for their kindness and at their at home hearts.
Nicholas L.very good service thanks professional
Alex abel C.There was no assistance to hook up the trailer, had to connect it my self after pulling it out of puddles of water and mud. Then after everything was connected the rental was informed that the left rear turn light and brake light was not working.
Allen R.I feel that when you offer rental services, there should at least be someone there that can assist with hooking up the trailer correctly. The women in the store was only able to take a picture after the trailer was hooked up; she had no clue (neither did I) if it was hooked up correctly. There was another customer there by herself when we were in the parking lot. She was in a panic because she also rented a large trailer and had no clue what to do. I would rather rent from a Uhaul that hooks up the trailer to ensure it's done correctly and safely.
Chante H.Excellent customer service.
Mona L.Nothing
Michael W.No commmets
William S.That this location need to be available for 24/7
Nichole E.Would be helpful if you could give printed instructions as to hitching & safety features. Associate was VERY helpful in securing some blankets which we had ordered but were not available when we arrived. She is an asset!
candy H.It was confusing on where in the area to drop off the truck but besides that everything was fine.
Kevin L.AMAZING! best uhaul experience i've had yet
Gwen V.Todo excelente
Misael D.It took me an hour to pick up the truck because the customer service representative was too busy selling scratch off tickets and other merchandise to other customers. I could not upload a photo of my driver's license because phone service at that location was terrible and there was no wifi. I had ordered 36 blankets, and he told me the 3 packages he gave me had 36 blankets in them, but when I opened the packages to protect my furniture, I only had 18, 6 per package. Also, my street address on the receipt is not correct, not even close. Truck itself was outstanding, clean, and ran very well.
Alfred B.The young lady that was working there explained everything in detail. And she was very professional and very kind. Thank you.
James M.Nothing really it was very convenient to drop off vehicle
Missy M.Excellent customer service
KUOWINTA K.This was the best place for me to end up picking up this truck because of the friendliness of the persons that waited on me, the fast service and the truck was excellent. Plus, I love the store and found some thing there that I would haven't seen in other store. I love the ice cream bars. Thanks
William J.I received fast, friendly and excellent customer service
PreCola S.