There was no one there, place was closed and we had to drop it off anyway. It was not till I called the next day after several phone calls that I got someone and they said they would take care of it but I was concerned. I would certainly not recommend this as a pick up or drop off to anyone.Jerrold A.
Moving Truck Rental in Birmingham, AL at El Sol
(Distribuidor de U-Haul del vecindario)
Birmingham, AL 35209
Services at this Location:
- Lun. - mié.: cerrado
- Jue.: 3 p. m. - 8 p. m.
- Vie.: 2 p. m. - 8 p. m.
- Sáb.: 1 p. m. - 7 p. m.
- Dom.: 2 p. m. - 7 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Birmingham, AL 35209
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The trailer was in poor condition but the customer service was great.Kenenth P.
First of the location does not have the same time Uhaul has on the agreement contact that was given .Louvenia J.
We had asked for blankets but they had none. Also we were supposed to pick up at noon but they did not open at 1pmBenjamin C.
It was the closest location with the size truck I needed. Because of the location of the truck to my home I was moving from, it added an additional 15 miles to my mileage. When I call the customer service number to try to find a truck closer the girl I spoke with was not helpful and seemed bothered because I asked her to check if there was a closer location.Melissa D.
I was overcharged after I paid and dropped the truck off in a timely manner. Everyone is giving me the run around about resolving the issue. I will never rent from uhaul or recommend this company to anyone moving.monica M.
Both days I attempted drop off, the U-Haul Rep was not available. The people there spoke very little English. I left truck and dolly with the restaurant employees. The disappointing part is that the U-Haul never checked me in upon his/her return. I returned calls and e-mails that my drop-off was late. However, it was not.angela J.
Drop location. I should have been able to drop off the equipment when I arrived in Dallas.LEE P.
No Hank's Engles muchoShawn G.
Awful place to pick up. In a Mexican restaurant with no one speaking English. Person in charge was not there when we arrived and had to be called by their employee/waitress. All she wanted when she finally got there was my credit card. I insisted on a contract first and she could not even log into the uhaul site to print it. We had to call regional manager and he told us to take the trailer and he would take care of it. Took us over an hour to finally get trailer after I had reserved and done everything online over 10 days in advance!!! These people DO. NOT need to be a UHaul dealer. I am so thankful I did not send my 21 year old daughter by herself. It was so trashy and was not a place where you would want anyone to be!Jacqueline A.
They are as organized as a soup sandwich and hard to understand.richard M.
See above.RONALD G.
the place i picked the trailer is 528 Valley is a bar and doesnt open till 3pm. The owner gave very poor service and were inconveinced byhelping me hook up the trailer by talking on his cell phone. I would not recomend any one going there, Look for Ryder in Birmingham Al.James V.
Terrible...input incorrect info. Very unprofessional. Huge inconvenience. Nothing was right.KRISTOFER DAVID K.
Did nit know the English languageMICHAEL MATTHEW P.
location was a restaurant, did not have furniture blankets and did not communicate well, we thought we were renting from a uhaul centerWALTER L.
It was Perfect and Smooth:)MARCIE P.
Had to wait over a hour for the only person there that somewhat knew how to rent the equipment to show up and do my rental also upon returning the equipment i had to wait again for 45 mins before she came back before being able to complete the drop off.LAVORYA ASHLEY B.
I had some concerns about this location. The cashier wanted to hold my license and credit card while I went out to get the trailer connected. I did not let them take my credit card, but did let them keep my license. Is there any reason that they would need to hold my license for an extended period of time?Clyde G.
El sol was ok. I've rented many trailers from y'all. They seem new to the procedures. They had the trailer parked with the back open so it had some leaves and sticks in it. They also insisted on holding onto my driver license and credit card wile I went outside and tested the lights. Still they were way better than washie quickie which is where I was supposed to pick up. Washie quickie didn't have the trailer that I reserved online and the person who handles hauls at that location was not even there. If your competition offered trailer rentals, you'd have lost a customer yesterday.JOHN W.
Very friendly people and helpful.Michael Z.
Horrible, Horrible, Horrible!!!! I wouldn't send anyone to that location and be associated with a U-Haul logo. The location is meek at best. Little English, I'm not Spanish, nor do I speak Spanish. No air conditioning while you wait. We had to wait for someone to come put the tow on the truck. Just very awful, awful, awful. I'm shocked that U-Haul contracts there - it's a club at night??? Really U-Haul???TAMARA B.
Although marked as a 24 hour drop-off, we still returned during normal hours the next day after renting the trailer. The store was locked up so we left the trailer and then were charged for an extra day although we left it a day early.Austin S.
El Sol is a Mexican restaurant and seems very "shady." I did not feel comfortable at this location. Luckily, my father and brother were with me. I would not go back to this location. The worker was very pleasant, but very hard to understand due to the fact that English was not her first language. Also, she told me that my ALL mileage was included in the price, but when we turned the truck back in, I had to pay extra. My next complaint was that I requested to pick the truck up at a UHAUL location very close to my apartment, but I was told I had to pick the truck up at a location that was at least 20 miles away, then drive it back to the apartment. The so called "30 miles included" were gone by the time the truck got back to my apartment. I was not pleased with UHAUL. I will use another company the next time I move.KIMBERLY B.
This is our second consecutive year leaving a trailer at this location. We manage to complete the transaction, but it always proves difficult due to language barriers. In this case, a young child had to act as a translator for the woman who was working the customer desk.Keith N.