Address is abandoned auto shop, truck was in vacant lot next door. Uhaul should provide better instructions on whether local is mobile pickup or you talk to a person. Moving equipment I reserved was not in truck. Additionally, I reserved the truck and equipment at a different location for a specific reason. I don't understand why I was sent to this 3rd party location that was inconvenient to where I was staying and where the items I was picking up were located.
Hallie M
B&D Automotive
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Birmingham, AL 35208
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulParking the truck that close to the MAIN ROAD made taking pictures for the mobile inspection very difficult and dangerous. And then it took me 30 minutes to get to the key because the lock was rusted and frozen.
Charlotte BIt was my first experience with U haul. I was surprised as there was no proper place from where I can get u haul. The place BD motors was no where. There was no proper identification and boards. There was U haul centre close to it and I went by mistake there but they were not helpful. Instead of guiding me properly they made me go back and forth. In the end with very difficulty I was able to find the location. When I went there the gentleman told me at that your veichle is parked at U haul centre. The manager at that U haul location gave me u haul truck with very difficulty although I already completed my online check in. She was rude and disrespectful. I told her that I had my insurance but she didn't tell me the gross weight of the vehicle. In the end I had to get insurance from u haul which I don't need to. I have experienced very difficulty in getting one way truck. It needs to be improved. People serving customers at various u haul centers are not professional.This needs to improve. There should be proper information regarding insurance coverage options. Thanks
Ahsan RNeighborhood Rental place was a Auto Mechanic/Hair salon/? Sketchy to say the least. Their computer system was down had to struggle to make my rental go thru.
Roy HThe customer care was fine but if the customer return is not logged in properly it creates horrible situations. Unacceptable!
WALTER U