Location did not have appliance hand truck I reserved. Location did not have furniture dolly I reserved. Attendant was late arriving after opening time. Only one attendant working and service was slow on a Saturday morning.PHILIP W.
Moving Truck Rental in Birmingham, AL at U-Haul Moving & Storage of East Lake
Birmingham, AL 35206
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Birmingham, AL 35206
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
just as neededTERRY C.
Nothing at all great job!!William P.
Very nice people who were very helpful.Mary C.
The representative at this location helped to get what I needed in a timely fashion. My entire experience from pick-up to drop-off was great!Kiosha M.
I wasn't bad they very friendly.Bertha B.
Let them know that there's a $20 fee for after hours even though no one is reachable when you have problems returning truck online so it's a way to overcharge customers.Shenetta C.
The customer service experience could be better, its not impressive at all. The GM is nice and seems to be fair; however, I think the front desk clerks and/or Asst Mgmt staff needs to focus on being more friendly and courteous. Also more training in explaining addtl charges and policies instead of running threw them as if they're reading a script.RACHEL B.
Better customer service.RACHEL B.
Close downJOHN A.
Try to be available as much as possible for your guest. Do not ignore them knowingly they need helpShardeia S.
Store filed a damage claim against me and lied about it. They reported overhead damage after telling me everything was fine. No one at uhaul will advise me of what to do or how to dispute this claim. Also convenient that I am apparently responsible for damage that is not covered by this insurance. I will not be using uhaul again.TRISTIAN S.
Have more 19.00 trucks available.Lashane W.
Have disinfectant wipes available for the customer to wipe down the steering wheel Door handles etc. for the customers peace of mind during COVID. Our truck was seemed clean but it was unsettling to get right in after someone else just brought it back.VICKEY P.
All fees and charges need to be listed on the website and made know to the customer BEFORE they reserve truck. Remainder of deposit due back to customer shod not take forever to be put back on customers card. It didn't take forever for you all to charge it so it should not take forever for you to return it to customer.KRYSTAL S.
The location employees are doing a good job with what they have but the layout of the parking lot is awkward and cramped. My rental was ready and very clean so I was grateful for that. Overall, I was pleased with my experience.Ashlei G.
I tried to return the truck the night before the young lady that was there refused to take the truck did not even try to help me at all was very unhelpful she is not customer service material at all. She was more interested in being on her phone than helping mejacqueline H.
Make sure the opening attendant is at workSTEPHANIE K.
It was confusing yo get emails directing me to so many pick up locations at the last minute. It was also confusing to have me drop in different locations.Anekiel C.
I reserved my truck online. The constant pressuring to sign up for accident coverage as I registered online felt like scare tactic. It greatly lowered my opinion of Uhaul. It was apparent that Uhaul's online registration was using unreasonable tactics to pressure customers to sign up for and spend money on unnecessary coverage.Dale N.
I use the truck less than 8 hour and went 50 miles and was charged 123.00 for the rental not what you advertise iwould like to know why I put the gas back in truck no damages or cleaning needed to be done so please tell me whyANTHONY H.
I placed my order through the app and my pick location was changed and equipment I requested was taken off. When I got there I asked for a dolly and the rep told me they didn't have any but they did. I am very I pleased with my order being changed and me not being asked first.Justin G.
The location was fine and customer service was great. The age of the truck had over 95,000 miles on the truck. The steering may need some service because the steering was very loose and you needed to turn the steering wheel a lot to make a normal turn. All four back tires may need air as well. It seemed the truck has seen its better days.Michael M.