Make sure the tank isn't on E. I returned it with just over 1/4 tank so that doesn't happen to the next customer.Tandalaya R.
Moving Truck Rental in Billings, MT at Rent A Wreck
(Distribuidor de U-Haul del vecindario)
Billings, MT 59101
Services at this Location:
- Lun. - sáb.: 8 a. m. - 6 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Billings, MT 59101
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Prompt service and I appreciated the help hooking up the trailer. She was very helpful.Adam H.
Appreciate the great service! This location goes above and beyond to serve their clients. Noone better in Billings!Kieran B.
I love the family owned business environment! Very welcoming and comfortable.Diane J.
Nothing. Absolutely incredible customer service! Very helpful with hook up & processingMichael P.
Everything was as expected.Alfred N.
All is well.Riley R.
The female that helped me with my trailer Rental was very knowledgeable, helpful and patient. She definitely get 5 stars. Because there were some issues with my hitch connection and things that I did not have to connect. It was extremely convenient and a time saver that they had the items needed for my hitch. The cost was very reasonable without trying to take advantage of the situation. For these reasons I would definitely recommend Rent A Wreck and the lady that helped me. I hope she gets recognition for her customer service. I noticed there were times during this and my other rental things got hectic and she remained calm and professional.Edward C.
Nice and friendly and courteousReynaldo T.
No improvements!! Service was perfect!!Lori L.
Return - 24 hour drop off did not work. Dropped of next day - the worker was nice and helpful and said if we would have left the trailer at the spot they would have checked it in. We did not feel comfortable just leaving it like he said. Following the directions at the site and on the contract did not work. The phone number never did pick up and was just a recorded message and ad while we waited for 20 plus minutes. Could not access the website at the location either. Once we got to motel then I could access website but at that point we decided to go in morning.Lyndon E.
The service at this location was fine but the overall service and the ability to get the trailer was horrible. I am not sure that we will use Uhaul in the future and we will not be recommending it. I made a reservation months ago and then was called 24 hours before pick up that they did not have a trailer for us to use and we would have to drive to another state to pick it up. That is unacceptable! They eventually found one for us but it would have to be a two way rental instead of the one way we had reserved. We were okay with that. Then the day we were supposed to pick up the trailer we were told again that they do not have one for us to use. They did assign us a different trailer that would work at a different location that closes 2 hours earlier and we would need to get off work early to pick it up. Once we got there to pick it up we were told the car we were planning on taking to haul the trailer was not compatible with the new trailer we were taking. So we had to scramble again and spend money we were not planning to in order to make the trailer work. I feel like it is not acceptable to do this to a customer who has made a reservation months in advance.Phillip R.
Make one way rentals easier, when a renter gets to pick their pick up and drop off location they plan for that location, telling them less than 24hrs before pickup that they have to drive over an hour away to get their truck (and pay for that gas) is bullshit if you approve a reservation and pick up location, you should shuttle the truck to that location. I ended up paying $100 for movers to stand around in my driveway while I drive my U haul through detours because the u haul one way system sucks. I absolutely will not be renting from U-Haul if I have to move a long distance again.Jacob B.
The entire experience was horrific! My equipment wasn't there when i arrived, i had to drive 3 hours to pickup three replacement, when I got there, that location was closed, I had to then drive to Butte, get a hotel and finally, the next day, I was given the correct equipment and 2 extra day due to the delay and inconvenience. Then, when i returned the equipment, they tried to charge me 3.00 over mileage fee and 300.00 for a two day late fee. It took me 5 phone calls and 2 weeks to get it straightened out and get the charges reversed, all of this and not even a "sorry for the inconvenience" It was awful! CandaceCandace W.
Parking at the location isn't the best. But they caught a bald tire and jumped through some hoops so I didn't get charged for extra mileage since the pickup location messed up on the miles.Michael T.
Sweep cigarette butts out of bed and remove coffee cup lid and someone else's left over rental contract from cab before renting out again. Also, in the days of covid-19, I think the cabs/interiors of your vehicles should be disinfected before renting out again as well, which by the smell of this one, it had not been cleaned interiorly. However, the rental process itself was quick and painless using the online search/reservation system that i accessed from my mobile phone.Ronna R.
They took an hour and a half to hook up a simple tow dolly. Charged 57 dollars my contract reads 44.95BRADLEY S.
They seem to be in a hurry to get us out of there. .. multiple other distraction, phone calls while we were checking out.Al M.
Keep up the good workRICHARD H.
Very quick return processVicki E.
The gentelman that helped was very nice.Deborah M.
Sanitize the inside of the cab. Make sure the right paperwork goes with the right customer. Not one person was wearing a mask as per our governor's mandate!JILL LOUISE BLAC G.
Very dirty location with a poor location for larger trucks. Some of the staff members did not want to check lights on the trailer and rolled their eyes when I requested it. For being a newer truck it was filled with garbage and smelled like smoke. Cigarette buts were left in the cup holders and the windshield was filthy. I spent hours cleaning it.Angalica G.
Very fast and niceReneau L.
Experience was friendly, quick, hassle free. Equipment in good order and clean. Thank you!Virginia B.