Very friendly but no experience, all paperwork done prior to pick wasn’t accessible. Took a hour to pick up vehicle. Also I had to switch over trailers myself.
Daniel V
Claim Jumper OutPost
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Big Oak Flat, CA 95305
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulTerrible service. The cashier used my phone number to check me in and added an insurance charge that I didn't want. I was handed a scrap of paper with the trailer number on it and pointed to where the trailer would be parked. I could not lift the tongue so I had to ask for help. I was told I should have brought someone with me. There was nobody there to check to see if my lights worked. The trailer was parked in a very tight spot with a truck parked next to it. I was told not to hit anything. No help at all! If this was my first experience with U-Haul I would never use them again. The cashier should be fired. Rude, dismissive, and couldn't care less about his job.
Janet Bneed a turn around location
BRUCE DCouldn’t understand most of what the guy was saying. They didn’t have the truck that I reserved. Which then we had to make two trips because we didn’t have enough room in a smaller truck and the big truck was way too big. He charged me for more miles than I went. And he charged me for 2 gallons of gas, which I already put gas in it and brought it where it was. I only went like 12 miles and put 2 gallons of gas in it and he charged me for 2 gallons of gas. I will never be going to this location again and will not recommend it to anyone.
Kirtlye WThis vehicle had a leaking gas tank that was not properly repaired prior to my rental. This put me in a very dangerous situation and wasted a day of my time . No compensation for the time and effort in having to drive 1.5 hours away for another rental. VERY disappointed.
MATTHEW B