The normal staff was not there when I arrived in the evening hours (around 8PM) so I met with guys from the attached store. Those guys acted VERY inconvenienced at the thought that I would bother them to return the truck and just turn in the key. I told them I could just leave the key in the box and that seemed to be an even bigger issue. The facility was in a very shady area that made my wife extremely nervous as she was coming to pick me up. Just not a place I would send a friend to, nor do I plan to use it again.
Moving Truck Rental in Bessemer, AL at Farr Hardware
Moving to or from Bessemer, AL 35020? Get FREE truck rental rate quotes at Farr Hardware.
Get FREE moving truck, pickup truck and cargo van rental quotes at Farr Hardware
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Bessemer, AL.
Cargo vans and pickup truck rentals in Bessemer, AL
U-Haul cargo van rentals and pickup trucks in Bessemer, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Bessemer, AL 35020. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
They were friendly and helpful
My pickup location was changed without my knowledge or consent. When I contacted customer service the night before the man simply said that I had been called and offered no other help. I had not. And when we arrived at this location the dolly we had ordered wasnâ€™t available, we then had to spend more time and money finding a dolly for our move. Not the fault of the location, but definitely a problem.
what I really don't understand is why u haul has went to the idea of a reservation to rent; instead if the item u desire to rent is sitting at the spot u go to and it also does not stat anything of that nature on ur web site;;a statement that u need a reservation in order to pick up a item needs to be place some where on ur web site but once the reservation came through it was smooth process
We rented a trailer and our plug on our lights was round and your trailers are square, we had to ride with no lights because yall don't have an adapter. I think you ought to offer an adapter so it's legal when we leave the lot. Other than that, Thanks the price is right and convenient.
will rent from Farrs again--good service!
There was a little bit of a language barrier but they were very helpful.
Waited for half an hour without agent showing, ended up getting upcharged because I had to essentially cancel my order and start a new one. The only reason this was not a 1 star experience is that the clerk at Farr's gas station was eventually able to process it. I will not be using this location again, and since this was probably an agent that has multiple locations, I will not be using U-Haul in that area again.
Was supposed to pick up at 10 am Owner didnâ€™t arrive until 1030 he insisted he had to redo all my precheck in stuff that I did online the night before to save time and we didnâ€™t get to leave until 11 or later
Keep up the good work.
They did not check truck or give me a receipt. Had to call uhaul and transfer to regional mgt and rec. an email receipt. Also reported that the reason the truck was not addressed properly was because the uhaul attendant was off for New Years Eve.
I was supposed to pick up at the uptown location but they were to incompetent to and then told me I had to drive 30 miles out of my way in the wrong direction . They said I made my resurvation at a different location. WRONG. Basically. Uptown SUCKS. As far as Bessemer location and the North Richland hills location were absolutely wonderful.
Not to over charge customers I rented for one day got charge for 2 days I wasnâ€™t late returning.
This location does not help you connect or drop the equipment off. The rental manager does not seem to care if you rent from them again. I won't be back and after dealing with him I'm questioning whether my next rental will be a uhaul.
Fast easy drop off.
Uhaul great but this location worse I ever been to they messed up the time so I was moving in the heat of the day with my heart condition I was worried but I got thru it ok no problem with truck what so ever.
Was extremely disrespectful. Said he would not inspect the equipment until an hour later. So when I got my phone so I could get proof where he couldn't inspect it he told me take the trailer. And get the f*ck off his property. Had all this on camera told U-Haul and all they said is that they would make a note of it. They should not let him be a supplier for U-Haul. Send other customers to a different location.
This review has nothing to do with Farr Hardware as a company. They were helpful and attentive. My issue is with having to drive 30 minutes to Bessemer to pick up this truck when there is a major UHAUL store in Pelham, 12 minutes away. The Bessemer location guaranteed that I would go over on miles although it was not significant. The truck was clean and in great operating condition. I loved the the mobile app and how easy it was to drop off the truck in Troy. UHAL has a lot of good things going.
We're the trailer came from was not the problem ,the employee left in charge did not know what to do
Cab was dirty and smelled of smoke. Rear still had a box and other items in it. Had not been swept out. Rice spilled on the floor. I pointed this out to the clerk. He put the box a On the ground and returned to his store.
We did have an issue with the lights not working, but it may have been a wiring problem with our car. Iâ€™m not sure. My husband took it to another location and the guy re-wired everything. It worked great the rest of the trip. :-) When I called and booked, everyone was VERY helpful, professional, warm, and friendly. Great customer service experience. We actually needed it a few days longer than the system allows you to book, so they put me through to someone who could help me extend the time. But a few days before we were supposed to return it, I got an email from â€œequipment recoveryâ€ saying that our U-Haul was not returned on time. Iâ€™m guessing that for some reason, our extension didnâ€™t prevent the automated system from flagging it as unreturned. When I called the number on the email, the guy was super nice and he took care of it, as well as adding an additional day that we needed. We didnâ€™t use it for moving, but to pull behind our little SUV for a family camping trip. It was just what we needed and the price was right! The biggest thing I would say, is that the customer service was a perfect ten. So hats off to whoever hires and trains your employees! I hope your promote within the company, because the people we dealt with certainly deserve to be rewarded for going above and beyond. Weâ€™re happy campers! Kim
The location should be more familiar with basic questions regarding a reservation order. They could not confirm what drivers were listed. Also when I called Customer Service I could not reach anyone. I called for several days.
Friendly and smooth transaction
The cost was expense, for about 4 hrs $171 was one way.
Service was awesome and friendly. I would recommend to anyone. Truely a blessing.