The online rental return process didn't work well. There was an issue entering the odometer reading which subsequently resulted in a $32,000.00 extra mileage charge.C David R.
Moving Truck Rental in Belleville, ON at Aqua Bay
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Belleville, ON K0K1K0
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
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Again if my friend lived near byMURRAYWILLIAM Y.
Deliver a CLEAN and SANITIZED van, that is in good mechanical condition,parked in a place the client is not forced to backup on to the road from a blind spot.Manuel P.
After confirming verbally that the gas left in truck was correct I was still charged extra for fuel. SO MUCH FOR CUSTOMER SERVICE!!!!!LESLIEJ M.
W had reserved an appliance dolly. This dolly was not present at this location. We were very fortunate that as it happened, we did not need the dolly. Had we needed one, we would've had to drive out of our way to a different u haul location, which would have been very inconvenient.Debbie M.
I got a call to return the truck 2 and half hours before it was dueGuy J.
Very good experience and friendly staff.Rob B.
Make it clearer online of the $20 charge for returning after hours. It says the cost for a 12 hour period but no clear mention of that extra cost until you are given the contract upon pickup if the unit.Scott S.
Fantastic service! As I pulled in to the lot, a gentlemen met me at the truck and thoroughly checked everything for me, recorded the info and told me to have a great day before going in to complete the transaction on the computer. I was on my way in under 5 minutes...top notch!Michael M.
The truck only had 3/4 of a tank of fuel but I had to return full. Also the truck had spills on the floor and a bottle of liquid eye drops (half used) still in the cup holder. I do t see how this truck was clean especially in these Covid 19 times where everything is supposed to be sanitary. Makes me quite nervous now. Pay full price to uhaul for an unclean not full truck.Andrew M.
The location was closed. There was no way to access the key. The truck was dirty, full of food and garbage and had a phone in it. If it weren't for the wonderful team at the Parker Street location (Parker Street Rental and Storage) who got a key cut, and cleaned the truck for us, we'd have been without a truck.Derek O.
When I arrived, the vehicle I reserved was unavailable as it's safety had expired. I ended up getting a smaller truck, which then forced making 2 trips and adding 4 hours to the move time. I will never use U Haul in the futurecolin V.
The staff helped me return the trailer. The experience was great.SAIYED H.
First off they can make sure they have everything ready when the customer arrives. Then you can make sure that they actually have what is requested. I will probably never rent from haul again as they didn't have the dolly I requested and it made the move horrible instead of easy like it should have been. No discount was offered for not having the proper equipment. Also having to fuel the truck back up and pay for mileage as well is ridiculous.. It should be one or the other... I was moving from an apartment in which you need to book the elevator and they only give you so long. I lost some of that time by them not having it ready... So I had to move the rest down the stairs, not fun.....Andrew C.
Colin at Parker St Belleville is my "go to" Uhaul dealer. He wasn't able to reserve me one from his stock understandably on Oct 1 being somewhat of a moving day for many. Colin searched and found one 5 minutes away. Well done again!! I haven't dealt with the Aqua Bay location as Colin usually has quite a number of cargo trailers in stock. Happy Returning Customer!!!NORMAN M.
The car was not clean, it was too dirty. Communication was bad. I asked the guy for the gas which when I refilled it it took more than 10 litters and I drove it just 10 km. He jusy ignored me saying it was full when you got it and it is full again, not recommend this locationndjo T.
Everything went well. The only thing that could have been better was clarity on the fees before I took out the truck.tina P.
I was pleased and well satisfied with service and the truck . Thank you for all you have done. I will tell people about the uhaul . When we move again we will be coming to you . Thanks again Phillip and Marie YoungPhillip Y.
Quick and easy dropoff.Alexander G.
Everything was great I booked this last minute and the person who served me I'm sorry I can't remember his name but he went above and beyond I called him in a panic because I I had reserved one over the phone at a different location and when I got there to pick it up they had rented it to someone else I called your location and they said they had one due back in a few minutes to come right over When I got there it had just arrived but another location was booking it for someone else He got on the phone and managed to talk them into letting me rent it A few minutes later I got a phone call from the other location saying they had another one So it looks like they go out of the way to accommodate you eve when it's confusing because people are booking online and in personjoanne B.
Check in still took over half an hour despite on line check in . All staff were courteous in both locations . Good efforts on social distancing.PAUL E.
make sure that the trailer is hooked up properly and that nothing is broke on trailerBill G.
Had trailer booked for Trenton at 8am and was not there I didn't get until 11 and in Belleville. it ruined my deal I had with a car and cost the rental and fuel about 300$. So I would not recommend U-Haul to anyonecory S.
Was really goodBarbara R.