We went to pick up the UHaul in Campbellford Pete's Auto and Truck on Friday as planned and confirmed multiple times the truck was there but the shop was closed. Why would U-Haul provide us a rental at a place that was closed? This resulted in us getting sent to Belleville for a smaller truck as there was no big trucks around. This cause us multiple trips 2 hours away. This is not okay. Do not book trucks that do not exist. Very disappointed ruined our move.
Joshua M
Aqua Bay
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Belleville, ON K0K1K0
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Had to unhitch trailer myself and wheel it back into the parking spot. No one available even though hours stated 9-5 I arrived at 9:10am
Marianne PThe person trained to handle the rentals should be present during the transaction. This would greatly simplify the process.
Bruce BThe check in app did not work. The location wasn't able to help after 3 phone calls to traffic person. Frustrating when you need to verify equipment condition.
Cheryl CNobody available to handle return or confirm once again whether drop off information was accepted through the APP. Unable to obtain a receipt.
Brian M