The online system was a disaster. It was very difficult to check in because the birth date kept defaulting back to 2023. I cannot pick up the truck on my own because it kept saying that the location was not open today. However, the attendant was friendly. Initially I went down to the U-Haul and storage in the 4500 block of Belair Road. This location was a disaster and we were in line for an hour, before I was told I was at the wrong location. The personnel in the store were doing the best they could they even call the general manager for assistance the general manager whose name is Antonio said he was in church and he could not help that is not the response that you should get from your general manager. Antonio also said that he would have to deal with the issues tomorrow. Unacceptable because they were about seven people waiting in line who needed to be helped and something was wrong with the computers. The location in the 4500 block of Belair Road has been a disaster for several years, it's always an hour wait when you wanna pick up the truckCharles A.
(U-Haul Neighborhood Dealer)
Baltimore, MD 21206
- Mon–Sat8 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Baltimore, MD 21206
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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The vehicle was clean and operational; however, the vehicle smelled horrible. Other than that one thing, no complaints.Nina G.
I requested an appliance dolly for the item being moved and although my reservation was made days in advance, it wasn't until I was at the counter to get the keys that I was told one wasn't available. Having to scramble around trying to find something I could used instead completely messed up what should've been straightforward.Darryl A.