Customer Reviews for Glenmore Exxon
(U-Haul Neighborhood Dealer)

17 reviews

6109 Belair Rd   Baltimore, MD 21206

(443) 965-9351

Office Hours

  • Mon-Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(443) 965-9351

6109 Belair Rd
Baltimore, MD 21206

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Kevin M 
Rating:
5.0

Customer did not leave a comment.

Erin T 
Rating:
3.0

tire sensor wouldn't reset ...was like that when we picked it up

RONALD L 
Rating:
4.0

Front drivers side tire was bald and put to much gas didn’t use a third of tank that I paid for.

John C 
Rating:
5.0

You did awesome !!! Keep up the great work. Thank you.

Gunther G 
Rating:
1.0

The person we picked up from was horribly rude, and every time I asked a question he told me if I didn't like what he was saying to call Uhaul and get a truck somewhere else. He said I was argumentative because I had questions, he said call Uhaul and he almost didn't give me the keys. I said I am just asking questions. I thought I had a right to ask questions about a$300 Plus reservation plus $600 in moving help. If I hadn't had Moving Help thru Uhaul coming in an hour to my house I would have left and not rented. The truck was on empty, the guy didn't come outside to walk around vehicle and he did not have the dolly we reserved. Horrible experience.

Christine B 
Rating:
5.0

I filled out my paperwork on line but it wouldn’t allow the completion but I was charged for an extra fee of 15.00 and was told it would be refunded!!

Sherese W 
Rating:
5.0

Customer did not leave a comment.

Brian W 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
4.0

Customer did not leave a comment.

Joyce D 
Rating:
5.0

Customer did not leave a comment.

johnathan j 
Rating:
5.0

Customer did not leave a comment.

JAMIL S 
Rating:
5.0

Perfect location. They were open late and that worked for us.

Lorraine F 
Rating:
4.0

Customer did not leave a comment.

Mona F 
Rating:
3.0

The online system was a disaster. It was very difficult to check in because the birth date kept defaulting back to 2023. I cannot pick up the truck on my own because it kept saying that the location was not open today. However, the attendant was friendly. Initially I went down to the U-Haul and storage in the 4500 block of Belair Road. This location was a disaster and we were in line for an hour, before I was told I was at the wrong location. The personnel in the store were doing the best they could they even call the general manager for assistance the general manager whose name is Antonio said he was in church and he could not help that is not the response that you should get from your general manager. Antonio also said that he would have to deal with the issues tomorrow. Unacceptable because they were about seven people waiting in line who needed to be helped and something was wrong with the computers. The location in the 4500 block of Belair Road has been a disaster for several years, it’s always an hour wait when you wanna pick up the truck

Charles A 
Rating:
5.0

The vehicle was clean and operational; however, the vehicle smelled horrible. Other than that one thing, no complaints.

Nina G 
Rating:
2.0

I requested an appliance dolly for the item being moved and although my reservation was made days in advance, it wasn't until I was at the counter to get the keys that I was told one wasn't available. Having to scramble around trying to find something I could used instead completely messed up what should've been straightforward.

Darryl A 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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