This was my first time doing a Self Pickup. The U-Haul app kept refusing to upload the pictures and would reset. I went inside the store to ask for help and the attendant was basically clueless about anything related to U-Haul and his accent was so pronounced I literally could not understand him. Recommend relocating your services to a more customer focused store.
Hans v
GTB Fuel 2 Corp
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ballston Lake, NY 12019
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulWould be more helpful to know where to park
Genesis TNo moving blankets left as requested. I side of truck in the back was dirty with glass broken and debris and sand and dirt.
Melinda LSimple, automated pickup
Ronaldo HYou need a product manager to fix your mobile APP UI. There are many issues with the customer journey. It is obvious the APP is not being QA in the field. One easy one, you have the pic for the inside of the back of the truck after the customer has closed the door the order in the APP needs switching. Ultimately you need a journey mapping and better UI.
Michelle M