It was not easy to pick up or drop off the truck at this location. There were no clear instructions. I did the pick up through the app but when I went to grab the keys the store associate had to call Uhaul to make sure it was legit before giving me the keys. Then I was not told there was a specific time to drop it off before they closed the gate. I was helped into the gated area from the store associate which was great but I would have done what I could to return it before that time. I was also charged a month later and do not agree with the charges.
Kimberly D
Harvey Rd Chevron
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Auburn, WA 98002
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 2.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI asked if I could drop off the uhaul in west seattle, closer to my home, but the asshole that worked there told me I couldn’t. He did not go over the contract and just handed me the keys and said the van was out back. I told him I haven’t paid yet, hoping to use tap pay, and he said I pay when I drop it off, again telling me I couldn’t drop it off in west seattle. I had to open a gate and leave with no assistance and not sure if I was even supposed to be taking it. A few hours later my card was charged from the location I rented it from and not any of the bullshit he told me was true about paying it when I dropped it off. Later in the day I had to drive it all the way down to seatac where the clerk there charged me 15 extra dollars because I went over the allowed miles. I wouldn’t have gone over if I knew I was able to drop it in west seattle. I asked him if I could have dropped it off in west seattle, and he said sure. I told him what happened with the shithead I rented from and how I was charged and he said that I should have been given better instructions, apologized, but still charged me. I want my $15 back! The asshole at the chevron on Harvey road shouldn’t be renting things he doesn’t understand. Super annoying.
Matthew BGot over charge
JORGE GThey hardly spoke English. Was more do it myself check in and it was not a great experience. I didnt get checked out the end day.
Karen AI had a bad experience, when I arrived the vehicle was parked inside a gated spot in the back, I never experienced this kind of service when I do mobile pickup. The store clerk wouldn’t give me the keys to start my inspection of the vehicle. Once I was finished with my process on the mobile app. The store clerk still wouldn’t let me leave, because the Uhaul app on his laptop was working. Thinking I was trying to take the vehicle without his permission. I waisted 1 hour trying to get everything situated.
PHORLY K