Did not set up truck so that I could pick up on 24/7. Caused me major delay in delivery. Waited for location to open and then girl didn't know how to log into U-Haul system. I finally had to make a new reservation online and then just get the key from girl. Getting very difficult to trust U-Haul for rentalsCJ G.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Auburn, MA 01501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Don't randomly change the pick up time the day before. Be reacheable by phone. Actually have the vehicle you promised us rather than nothing.JUN Y.
Vehicle bed was very dirty and driver's window leaked when it rainedAndrew G.
The vehicle was NOT cleaned. old food and empty container found in door pockets. Smelled bad - but did clear a bit when the AC was blasted. I had to sweep out tge back before I could use it as well as clorox wipes for all the interior surfaces. I ordered moving blankets online - but there were none, nor can you purchase any moving supplies here. Not a great experience. 😕Monica M.
The van was full of hair the van needed an alignment and the cargo van had a very bad smellIVONNE L.