First, the rental was supposed to be available at 8a, but the store did not open until 9a. My rental had been moved from another location because the truck I needed wasn't available where I originally rented from. The change was texted to me but clearly indicated I could pick up the rental at 8a. When store did not open until 9, i was very frustrated with having to wait an hour and having to reschedule a person I was paying to help with the move. Also, I had reserved 24 pads. Only 6 were available. I took those 6 and the attendant was supposed to update my bill. That didn't happen so i was charged for 18 missing pads on the return which I have struggled to get resolved.
Kenneth K
Midgard Self Storage Vinings
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Atlanta, GA 30339
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I was double charged
SARA PThe drop off was fine. The truck quality was terrible.
John FCause they tryed to lock me up and say I stole a U-Haul because I didn’t return it in time
Royal CGiving customers the heads up on the return process.
Necole K