The store owner does not communicate with his employees how to work the uhaul drop box. He did not transfer the truck key from the drop box to a lock box. We spent over an hour on the phone with the help desk and the store employee trying to get the key out of the box. Terrible experience.
Davis Y
Dawgs Food Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Athens, GA 30606
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This pick up location was odd. Smoke/vape shop. Owner knew nothing about truck. Very odd place.
TODD LNever even knew this place had U-Hauls until today. I wish I had gotten the guys name who helped me, he was awesome and super knowledgeable. Just needed a truck for two or three hours, everything was smooth as hell. Guy also answered the phone at noon when I called, in a panic situation, put the keys aside and had em ready for me, and was still there at like 7pm when I picked up the truck. What a hoss. Thank you
Tyler MThe listed phone numbers didn't work. I had to physically drive back to confirm I had dropped off my uhaul.
Joe THe was not able to pull my reservation. Had to do it all over again on the owner's phone and then help him fill it out. He was taking pictures of the hitch when the trailer was not even hooked up. I asked him to help me hook it up, and he hooked the trailer to the wrong size hitch ball instead of the 2". So, we had to redo the whole process. He installed the left and right chains but did not cross them over or hook up the third (brake chain). The paperwork was filled out incorrectly, I requested the trailer for 24 hrs. He only put 6 hrs. of rental and equipment due at midnight the same day. I had to call Uhaul and request a refund because I was charged an extra day. He also commented that it wasn't his on to assist me in hooking up the trailer.
Monica W