The people working were helpful and considerate despite their terrible circumstances. There appeared to be only 1 person working the entire inside areas, 1 helping assign equipment in the pickup area and 1 doing return check ins. They were all swamped with customers. I had. 9am pick up and it took over an hour. We h Waited in the line, got assigned our trailer and hooked up and had to wait in the line again. Props to the staff for working under the pressure they were under. This was the biggest UHaul center I have been at and the worst staffed. One guy who was working said it was I just his 5th day in the job. They deserve a huge raise and HELP! I would not use this center again unless I knew this was fixed. It delayed our entire dayMICHELLE F.
Moving Truck Rental in Athens, GA at U-Haul Moving & Storage of North Downtown Athens
Athens, GA 30601
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Athens, GA 30601
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent location and the staff was very helpful resolving the issues with not getting the dolly and pads when I picked up the truck. Highly recommend this location to anyone.Andrew P.
Staff tried to accommodate a disastrous experience. Uhaul server was down. It took 2.5 hours for me to be assigned a truck despite being preordered. Staff and location had noâ€manualâ€ means to accommodate the situation. The experience was unacceptable!Glenn F.
Poor staffing at the Athens U-haul facility during graduation week led to extensive wait times of over an hour wait while being #3 in line.LAWRENCE K.
I received the best customer service for any Uhaul location I have used. I will forego the digital check in favor of going inside the store if I have need of their services again.Greg W.
It was a very pleasant experience. Very seemless and smooth.Catherine M.
Have rented from here twice, would do it again.Patrick M.
I had an 8:30 am reservation and arrived between 8:25 and 8:30. I waited 25 minutes before receiving service. There were only two associates working and both left the store (with customers) very soon after I entered. If the expectation is that associates leave the transaction counter to assist customers and that process requires multiple minutes then more associates should be on hand.SCOTT L.
A trash can in /by climate control area just to put small trash in like a paper cup or drink bottle because I did see where some just left their trash in garage areaCYNTHIA C.
My issues have nothing to do with either of the locations I ended up using. I was supposed to pick up a 10ft truck in Athens, Ga, but was called at 7:10am on a Saturday to let me know that I was diverted to Fast Picks in Jefferson, Ga because of lack of trucks in Athens. I arrived in Jefferson and there was no truck. I had to call the UHaul national number to get help in obtaining a truck as they were no help in Jefferson. I was upgraded to a 20ft truck, which was way too large for my needs, and ended up costing me more money. I was then contacted Sunday morning to ask if I picked up my 20ft truck. Bad experience all the way around :(DAVID E.
Incredibly efficient return process. Couldnt have been easier.Bert B.
The UHaul truck was awful ðŸ˜«, cracked wind shield, the truck need an alignment very shaky vehicle. One thing I can compliment on the truck was clean and good customer service.SHURLETTA S.
The guy that helped me was super helpful and nice. He put the ball and trailer on and made it a fast and friendly transaction including hookup. 10/10 would highly recommend this location!JANE B.
Owner/operator is very friendly, and it's nice to see the business expanding and making use of an old shopping center. But equipment, while clean, is old and in my experience, not well-maintained. Check Engine light and low tire light came on when I started the truck. I didn't have any issues, so it was all good. Staff was very helpful and courteous when I returned the truck. I'd recommend, but with a caution to check the vehicle carefully.Patricia C.
The staff were great! The facility was clean and everyone was super helpfuljioshua S.
Very friendly very quickJason N.
Check engine light was on . The air conditioning didn't work. The radio didn't work .I didnt have truck very long so was no big deal, but if I was going across country it would have been a very big problem in the middle of summerANNA D.
I used them every time I or my kids moved. They have the best prices and service in town.Azlisa O.
The internet did not work when I was inside the dealership. So I had to use an agent. The checkin process took about 20 minutes. That was longer than i expected.MICHAEL B.
I love the passion for correct charges was handled. Will refer them more.Jeffery R.
The van had a very bad smell and windows was really dirtyJustin C.
Super friendly and helpful staff. Great experience!JASON B.
From what I saw...that's what's up, you having your equipments return. Like that.TONIA L.
Excellent store with a manager and employees who were courteous, kind, and helpful. Specifically, the general manager, and her employee GC made the experience an enjoyable one. Well done!Sarah S.
In past experience the locations would have your truck or trailer out front ready to go for your reservation. I had to walk 100yds to get the truck I rented. I had pre ordered 2 queen mattress bags that were not given to me which I should have remembered. The girl who checked us in acted like she didn't want to be there. When I checked back in it took 25 min for someone to come out to the truck. Was told I would receive my receipt by email and that my total was $47 and some change. No receipt and charged 65 and some change. Definitely will choose a different location next time. I would choose a different company all together but unfortunately y'all are the only ones here that I know of.Jeremy H.