I'm a repeat customer, and the place is great, but I was disturbed to find the guy behind the desk wasn't wearing a mask.CYNTHIA R.
Moving Truck Rental in Arverne, NY at B&M Towing
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Arverne, NY 11692
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Accept the equipment clean berore renting itJASMINEAGATHA S.
The service was greatTAWANAL G.
Everything was goodSAMUELDAVID P.
Get a bigger location. (smile)ellene W.
Nothing comes to mind... Manager of this place is very nice and polite. Equipment is in good shapeRAFAELENRIQUE D.
Customer service has been great very professional and very courteous and I am fully satisfied with the uhaul renting experience.LYUDMILA I.
Third time renting a uhaul at this location. Amazing services. Always ready for pick up and very friendly.HOLLYANN M.
Keep up the good jobragan W.
I have used Brian several times. He is always friendly, efficient , and a gentlemanJohn G.
The Voss had a lot of confidence in me to do this and I'm grateful for the experience he was very helpful and extremely niceDARLENEANN M.
The equipment was cleaned but defective. We could not get the door closed as it was rusted and cable came of wench. That took some time then when roadside assistance came they said not to use, bring back to shop and replace. Shop did not have replacement. Have to drive to another location for a smaller truck. Had to make two trips instead and end up with a hefty change because of all the mess. I feel we are not being dealt with fairly. $117 rental turns into $400 plus. Never again if we are not compensated fairly.GLENMARTIN W.
The Rep was really nice and provided quick and friendly service. I will definitely use this location again.Bernard D.
The location was 25 miles from my residence. It cost $70 to travel to pick up the truck.Tamiko B.
Brian made up for the awful experience we had when we attempted to pick up our â€œreservedâ€ rental at PNS Motor Corp. Brian was VERY friendly professional as well as accommodating. The attendant at PNS can certainly learn a thing or two about customer service and professionalism from Brian. Actually PNS should NOT be allowed to do business on behalf of U-Haul as they are tarnishing U-Haul's upstanding business practices. BTW perhaps someone from U-Haul should pay PNS Motors a visit, his trucks are filthy beyond belief!!! Had my reserved truck been there I would have had to accept it but I definitely would have had to clean it out BEFORE placing my belongings in it! Thank you Brian, you saved the day!Ana N.
Brian, Was friendly, knowledgeable and fast! I was in and out in less than 5 min! Great place to rent!WARRENJ S.
Nothing to do, excellent customer service.c.j W.
What excellent service I had! The person running this location was incredibly helpful! I would definitely rent here again.Rachel L.
The sale man have to change or hire someone else he doesn't know how to talk to people with comes out with disrespectful I don't know if it was only to me but that's how I felt at the moment.Hes name is BRYAN SHEININangel D.
The UHaul employee was excellent. Explained everything and was very helpful. Made for a smooth experience.DONALDD M.
The manager of the business, Bryan, accommodated me with a truck although I didn't have much time to plan. He was the ONLY u-haul that provided same day service on a Saturday. This is a location to visit!RANDOLPHI W.
More than courteous and knowledgeable your manager easily spoke about all of the contract, payment and resolving issues in a friendly comfortable manner. He helped in corporate communication and procedures in order to get me on the road before my upcoming surgery. The equipment was clean, new!, handled well and the stereo was crystal clear, which is very important for a mood control. ThanksVINCENTP D.
i feel just having the van for 2 to 3 hrs should not have cost me so much---117.00 was alittle excessive.besides that everything else went finemathew H.
Super serviceGRZEGORZDANIEL K.
For one the truck was in clean it wasn't very dirty but it Wasn't clean, Right in the middle of the 2 seats was a black life matters mask, I was a little offended by it because I believe all lives matter, The price was not explained properly to me from Brian, When I 1st went to Brian to talk about prices he told me it would cost me $360 and gave me a receipt and told me I could pick up the Van the next day, When I came in the next day he charged me another $100 He said he added in the insurance which he did not Mentioned to me the day before, now the bill came to be $459 I said to him I thought I could use my own insurance he told me not on trunk, Again this should be talked about the day before when he handed me a receipt for $360, We also had another misunderstanding he called me while I'm on the road coming home from Jersey Sunday evening He calls me and wants to know where the truck is, I told him and coming home with the right now he said OK well I'm charging you another day I said I have the truck until Sunday he said Sunday morning, I said I have it for all day Sunday he said now you only have it for Sunday morning another misunderstanding I told him I needed All day Sunday, Again he didn't explain things properly enough if I wouldn't know it would of course me all that extra money I would Never rented the Van, What I was bringing up to my house from New York to New Jersey really was in worth ranting on a Van at that price and I would of figured out another alternatives but it was too late when I was at the front door picking up the keys when I was understood all I had to pay was $360anthony N.