Seeing how Uhaul claimed I never turned it in I feel bringing it into a place that has people to talk to would be better. The place I brought it to was just a five parking space area on the side of a gas station with a key drop box telling you what to do online.
Michael S.
County C Store
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Arlington, TX 76002
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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U-haul's mobile truck renting process is confusing and cumbersome, requiring myriad lines of assurance that the customer is legit. I ended up having to provide several phone numbers (my daughters' phones) to make the system happy. The clerk at C-store was extremely helpful in getting me through all the hoops, and when the truck I was renting turned out to have a mechanical problem, he was able to quickly switch me to a different truck. At the end of the day, he also helped with the return process. I highly recommend C-store, but I can't recommend U-Haul's renting process.
Robert V.Check out was great but checking vehicle back in, had problems with moving through app. Taking pics required but it wasn't uploading, phone app. Froze and would not allow me to go thru next screen, called 1800# waiting over.45 mins on hold and finally got rep. Should have stayed on phone with rep until checking was complete but she helped me with getting to next.screen and 2.screens.down.app got stuck. Called daily but wait.on phone.was.average.63.mins. I was at.location over.2 hours attempting check in theu.phone app but un a uccessful.
LATASHA C.