The family that tan the Shell station were extremely nice and helpful.Brandy W.
Quick Mart Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Appleton, WI 54914
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- 3.5 Average Customer Rating
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The location was in a gas station and when we arrived we had to wait for the issuing agent to come to the location. Communication was difficult because the entire team did not speak english very well. Then the issuing agent had, what I can assume was his son, do the checkout process. He appeared to be in his early teens. I was asked if i wanted a printout of the transaction and I said yes, but never got one. I asked for a large box and a dolly on line, but they were not on the truck. When I asked the agent he said that he could get a dolly, and did, but that they did not have any boxes. The truck was disgusting, obliviously had not been cleaned. Overall, the truck worked, but again when turned in, the person behind the desk spoke little English and had to call someone else to then let me know that all was good. I would never recommend this place to anyone else. Hope this helps.Russel W.
Worst place ever to rent. They don't take care of the uhauls and they don't check them at all. Never coming here. Don't give you a full tank of gas but expect you to put in full tank of gas. They even told me to leave the truck running and pump it to the spot it was because I told them/showed the picture of where it was before I left. Gas station Manager/owner should know better not to do that. Never renting from this gas station uhaulMark T.
Seemed high priced for 6 hours of usekaren S.