I was charged for some mileage that I did not put in one of their Uhaul trucks and the store claims they couldn't do anything to fix it. They had rented me a truck that did not work and knew it did not work. I'm waiting to get my money refunded.
HERBERT B.
College Corner
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Albany, GA 31707
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Haven't received my deposit yet
Valeria M.I tried to order the small truck and was given the largest truck and the price jumped from $20 to 60. They only do online booking and no in person booking. I had to settle for I larger truck than I needed and pay more money than I could afford
Khalilah A.Price was kind high for just 1 hour.
Nicole M.Sadly, the man was horrible. He made me feel he wanted nothing to do with my business. He had no pads I was supposed to pick up. He refused to give us the military discount. When I mention any type of discount including my tax exempt, he would say "no no we don't do that." When i told him the woman on the phone told me to come to the facility, He still said he could not help because i was onky to pick up the key through online. He did not give me the dolly I paid for either. I never got one. He made me feel disregarded and disrespected. It was the worst UHAUL experience i have ever had. It really upset my mother who was with me as well. She was offended by his dismissive attitude. It was not good business at all. Seemed like everything I asked was a no with no effort to asssist me at all. As I said, despite me being told to go to the location and speak with Him when I called the 800#, he still said he couldn't help me. I had to waste time going all the way to another location to pick up 12 pads when I had paid for 20. Sadly no UHAUL near his location, as Mckayla checked for me, had any pads either. I had to delay the movers by almost a hour which cost me $150. I would appreciate a refund on the uhaul. Last year this time, i rented three uhauls within 5 days. I have always rented with you all and never, that I can recall, felt the need to make a formal complaint. I felt like a bug thatvhe wanted to show away rather than help me get things done.
Acillen W.