Excellent service! Very friendly.
Laura-Lynn W
Black Metal Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cranbrook, BC V1C7B8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was an after-hours drop off (5:00PM). Following the signage, we were able to get someone to open the security gate so that we could leave the truck in the yard. We received an email receipt with the extra-day charge the next day. No complaints, but not much exposure to report on.
Gregory DRocky was awesome. Took his time with us and very personable. Great PR man.
John YThe gentleman and the young lady who are i met and are currently managing this location were welcoming, accomidating, understanding, pleasant and genuinely helpful to me. I greatly appreciate the service. Being the first time I've used uhaul I was challenged by a circumstance I and was uncertain how to handle it. In the case of the allotted rental time lapsing without realizing it, as the intial projected time expected to complete the move had dramatically changed duento circumstances beyond my control. Attempts to extend the rental period via the app was impossible, and using the apps "contact us" option turned out to be a misstep. It lead to a dead end voice mail and promise to be contacted. Upon returning the rental i realized reaching out to the location directly to inform them of the extenuating circumstances was what I was expected to do and apologize for any inconvenience my ignorance may have caused. In summary, they did a great job, the additional charges applied were fair and they did a stand up job overall! 10/10 would recommend
James PGreat overall experience. Thank you 😊
Kim H