While our property was in storage unit 303 water leaked in through the roof and flooring causing water damage to our property. These storage units are poorly maintained and the fencing doesn’t secure the entire property so your property is at risk for theft. Made the ownership aware of the issues upon discover Moving out and no one has yet reached out in regards to the damages. Do not and I mean do not use this storage facility even if it is cheaper than another facility!
JOEL M | Experiencia generalSpringfield Mini Storage
5019 New Hope Crt, Springfield, TN 37172Comentarios de clientes
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Cómo funcionan los comentarios de U-HaulWhile our property was in storage unit 303 water leaked in through the roof and flooring causing water damage to our property. These storage units are poorly maintained and the fencing doesn’t secure the entire property so your property is at risk for theft. Made the ownership aware of the issues upon discover Moving out and no one has yet reached out in regards to the damages. Do not and I mean do not use this storage facility even if it is cheaper than another facility!
JOEL M | Experiencia generalThe whole process was easy and the owner was really nice and accommodating I would definitely recommend this storage facility to family and friends.
James T | Experiencia generalI was overcharged twice for holding a storage unit I am having difficulty getting the $40.00 reimbursed to my credit card acct. I have spoken with several people over the past month, including managers that said they would reach out to me. Continuing to work on this. Decided not to go with this company and with the issues I’m having with a reimbursement I believe I made the correct decision.
Janet J | ReservaciónI moved out of the unit on 8/23/25. I notified the person at the call center the unit had been vacated and swept out. It was ready to take on new tenants. I also let the call center person know about a pile of junk someone left at the units across from mine( as of a few days ago, I could still see the pile from Bill Jones Road .This company kept sending late notifications to my wife's e- mail. A word of advice: many people ( including myself, seldom check e-mail. If you have the renter's phone number, call them, if they don't answer, leave a voicemail ( what a concept).The reason I moved out was a budgetary decision. It was nothing against the unit. It served it's purpose.
MARK W | Experiencia generalAlthough this facility has recently had a paint job the units leak water which resulted in water damage and mold on my things. I have been a client here on and off for over 12 years. Things have seriously gone downhill since the ownership changed. You’ll need to fight through the weeds and dodge the ruts in the lanes to even get to your units. Pictures available to support my opinion.
Patricia R | Experiencia generalI’m very satisfied and happy I found the space
CAROL C | Reservación