I had my storage unit for 25 years. Prior to the purchase of the business by U-haul...my time there was great, with only 1 rental fee increase. Once U-haul purchased the business and assumed ownership/management (roughly 4 years ago), U-haul has increased my monthly rental fees 4 times, with the latest increase 12-1-2023 making it 5 times. So, at that point, I find the rental of my unit no longer made any economic sense and a waste of my money. Additionally, my unit had been broken into a few months ago, the office was not accessible a few times I had visited. I would not recommend U-haul storage based on the continued rental fee increases I experienced since U-haul had assumed at my unit location.
JAMES H. | Overall ExperienceSelf Storage Units in South Beloit, IL, 61080
U-Haul Storage of South Beloit
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We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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No complaints! Easy move out too!
Olivia L. | Overall ExperienceExceptionally helpful and was very easy to get a hold of with questions!
JOHN B. | Overall ExperienceNice!
Philip G. | Overall ExperienceHowever, since I'm in Alabama, my brother emptied out my unit. Lots of mice droppings, and smelly...being stored for over a yr. Maybe NERD more mouse deterrents, as well as smell eradication.
Joanne C. | Overall ExperiencePeople do make mistakes once in awhile, that was me if I had known I missed a payment, I would have made sure you got it!
John T. | First ImpressionsI have three storage units, and since u-Haul has taken over my price has been raise four times I went to a brand new storage unit. I have four of them there with a paved parking lot secure entrance for less money. I’ve asked the staff 3 time for my deposits back on the storage units and no one has been able to help me yesterday when I told the person that I was done with the storage unit didn’t ask me how I enjoyed the experience or why I was leaving he is more interested in playing on his phone. I’d really appreciate my deposits back from all the units that I’m sure this is also falling on deaf ears. Please feel free to call me if you would like any more input.
DANIEL P. | Overall ExperienceYou are getting too expensive you keep upping the price, but you don’t add cameras or anything gates work at the time halftime show me the work some Daisy don’t
Bruce M. | Overall ExperienceIf needed again I will be there,and thank you guys
PRISCILLA G. | Overall ExperienceThe staff lady Ms Becky I feel went above and beyond her duties to satisfy me as a customer she was very pleasant as well Thank You Ms Becky.
Leether T. | First ImpressionsDoor to my unit was hard to open and close
Clarence C. | Overall ExperienceThank you
Albert P. | First ImpressionsAwful customer service experience. The guy mocked my name to my face. He continued to hit a vape pen while he was helping me.
Gabe S. | Overall ExperienceGreat staff really nice people
DONALD B. | Overall Experience