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Michael C | Overall ExperienceSelf Storage Units in Saddle Brook, NJ, 07663
U-Haul Moving & Storage en Saddle Brook
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- 4.5 es la calificación promedio de clientes
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It was a shock of the recent move, but I am happy for the business and look forward to seeing the new facility building changes. Would like more detail, on the renovations at the storage unit facility for Saddle Brook, NJ. Didn't receive a date when facility appearance would be completed, and when my units will be placed back at the Saddle Brook, NJ location. Also is the office remaining open at Saddle Brrok, NJ location? and how do I contact you if not so? Thank you, Patricia Morris
PATRICIA M | Overall ExperienceHard to maneuver the stairs. Renovation is definitely needed.
LYNETTE T | Overall ExperienceYour staff was not just helping but went above and beyond to help with my move out. The movers provided were polite and respectful. Giselle was wonderful.
Kathe R | Overall ExperienceNeeds more ramps, a elevator or a freight elevator
Naomi N | Overall ExperienceThe staff were very accommodating, as I had to move my unit and it was not a problem for them at all. They were also helpful in many ways! Great experience overall!
Denise B | Overall ExperienceThe storage was exactly what I needed in a pinch. All my stuff came out as good as it went in and happy with the experience overall.
Katie M | Overall ExperienceManager was really nice. I couldn't figure out how to open the doors and she helped out. Staff was really nice and professional. She was patient with me which I appreciated. Saddle Brook does offer 1 month free promo.
Sonia E | First ImpressionsExcellent service I would use the Uhaul storage at Saddle Brook again if necessary.
Alvaro B | Overall ExperienceThis facility is a horror. I had to throw items away at clean out due to roach infestation and my worries of bringing that to my house. This place is disgusting. I will never refer anyone to this storage. The lady at the front desk however Is a sweetheart. That’s why this place gets 1 star.
JERRY G | Overall ExperienceThe only reason I’m giving this Uhaul storage 2 stars is because the front desk lady was extremely helpful. Now on to the rest. Let’s start by saying this storage facility is an absolute dump. How do they have the nerve to have 3 floors and no elevators? I guess I’m supposed to haul furniture on my back ? The hallways are damp and cold, the storage units themselves have no light. I literally felt like I was walking down the hallways of eastern state penitentiary in its decomposing state. I dropped off my belongings because I had no choice but I will be removing everything before the month is up. DO YOURSELVES A FAVOR, LOOK FOR A DIFFERENT STORAGE FACILITY!!!!!!
JERRY G | Online Move InN/A
Charles C | Online Move InNot convenient that there is no elevator. There is a ramp but you first have to go up 6-8 steps which isn't the most easiest thing to of with heavy items
Dzenan S | Online Move InAccessing the storage was a hassle. My given access code was not working, then miraculously after 15 minutes of trying, it finally let me in. There were multiple bugs, and I had no idea there was no elevator in the facility. If that would have been mentioned I would have never purchased a unit, and the only reason I still kept it was because it was after hours and I couldn’t speak to anyone. When I move my belongings out, I will never use this facility again, nor recommend it.
Angel M | Online Move InLourdes employee there assign me a storage unit and two weeks later i got to the storage and all my belongings were out in the hall where anyone had access to my things and staff supposely didnt know who they belong too. My kids laptop was stolen and Two sneaker boxes which one contained lysol cleaning wipes and the other had a pair of new jordans. What they did to clear it up was assign me another unit and told me Carlos would reach out in regards to my stolen property and till now I haven't heard from them so i removed my things. They have cameras, they could of viewed but seems like they did and covered it up. Im just wondering how would they have felt if this was to happened to anyone there or anyone else in general.
Yajaira C | Overall Experience