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Christina J | Mudanza en líneaSelf Storage Units in Russellville, AR, 72802
U-Haul Moving & Storage en Russellville
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Comentarios de clientes de almacenamiento
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- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-Haul3 things kept this from being a 5 star Main supervisor person- he was a lil gruff and grouchy and not very personable. His underlings(girl with ear piercings, and guy from florida) were awesome and kept from being a 3 star. One of the times i went into the unit on a hot day and noticed it was very hot inside the storage unit despite it being "climate controlled". The double charge i had to deal with. I was charged one hold fee to rent a truck and equipment, then later was charged again the actual fee. So for a day i had 2 fees for the same rental instead of having a credit with the holding fee. had my account been close i would have incurred an overdraft fee. The holding fee fell off the following day but this was pretty close to theft due to this. Also recommend better pest control as i did notice mouse or rat droppings on a couple items upon getting them home. Overall if the grouchy could get replaced with one of the underlings it would've been a better experience, better climate control and pest control, and how uhaul does their holding fees double charging with actual fee.
William T | Experiencia generalI was unable to get in my storage without the alarm going off. . So I did not put anything in the storage unit & went ahead and canceled it.
Janette C | Experiencia generalThe staff there is great and they know their stuff! All about storage and moving too. Their help was some of the best experience and services I've had in a long time.
JOHN N | Experiencia generalJeff and Tiffany are a wonderful part of your team! They have always went above and beyond for all of our storage packing needs! Top notch service and so friendly!
AMANDA G | Experiencia generalI was not able to access my unit without the alarm going off due to my code kept saying Denied . So I have mot moved anything in there yet.
Janette C | Mudanza en líneaCould use better pest control. Had mouse dropping in my unit.
JASAMINE C | Experiencia generalHoward is not a pleasant person. I would imagine he is simply doing the best he can, but man, oh man, he is really bad at customer service. I’ll never use u-haul again.
Jason M | Experiencia generalThe associates at the facility are very helpful and as friendly as can be!
JOHN N | Primeras impresionesTiffany should be the GM, she was knowledgeable, friendly, and professional! Made the entire process a pleasure! Tiffany Rocks!
CHRISTINA M | Primeras impresionesI tell everyone about it for college.
Shawn R | Experiencia generalThe guy that was working Sunday fault to tell me things and I did not get my free storage and had to pay $75 for which I really did not have but had no choice I am very unhappy with the way things went
JUDY S | Primeras impresionesThank you for your business. It’s been a couple years and I’m glad I was able to finally get my belongings. I wish the staff well and pray that they are blessed. Be well and thank you!
Dominique j | Experiencia generalFriendly staff, clean facility and very helpful. Highly recommend this facility.
PHYLLIS S | Experiencia generalAll my stuff was molded. Rude staff. Priced way to high.
PAUL N | Experiencia generalDidn’t like how the storage was going up in price compared to the price I originally agreed upon but other then that I was smooth sailing on storing and paying for the storage
Joshua S | Experiencia generalI have never been in a cleaner facility before.
Danny F | Experiencia generalVery good experience. Would recommend.
Rusty H | Experiencia general