Thank you to the manager, Michelle?, & the rest of the staff there. You all are awesome!!!
Kristine A | Overall ExperienceSelf Storage Units in Roseburg, OR, 97470
U-Haul Storage en Umpqua Valley
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¿Qué es Múdate/Alquila ahora en línea?
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U-Haul Storage of Glenwood
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Comentarios de clientes de almacenamiento
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- 4.5 es la calificación promedio de clientes
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The manager was excellent. She was very helpful and did her job appropriately and sufficiently. She definitely deserves her position.
SHANNON T | First ImpressionsNice employees Very helpful Clean area
JAVIER R | Overall ExperienceAfter less than 48 hours of picking up keys and signing for unit( which I never used) I came in to explain I don’t need the unit, I am moving. I was given a “final printout “ and told I got no prorated return on $120 rental? So disappointed
Shauna M | Overall ExperienceNice place Friendly people
JAVIER R | First ImpressionsThe staff is always awesome, friendly and helpful for any issues that come up. 100% recommend!
cindi m | First ImpressionsRob was awesome
Monty L | First ImpressionsYour staff at Roseburg is awesome. Thank you!
Kristine A | First ImpressionsI was told something different from each employee! Product knowledge, rules and regulations(fine print) told to me were so different from one person to the next. Also employees are super eager to leave at 7...so i dont dare go into the office after 6:45, bc i will be told whatever sounds good in order for the employees to do as little as possible and with an attitude! An older gentlemen was rude and told me the wrong info on numerous occassions to get out of doing his job!
Tim H | Overall ExperienceLimit time access does make it hard when you work days and have limited evenings hours to make access as with get dinner time before needing sleep. 24/7 access with surveillance would work better as you have dual access entry already in play. Just set gates to auto open via pass code entry
Chester J | First ImpressionsHad been at the storage facility for over a year. Paid monthly for this month and emptied my unit. Asked for a refund for remaining time and was rudely informed you don't do refunds. I will make sure my family and friends all about that. It isn't right and should most definitely be addressed. I am owed at minimum 40 bucks for remainder of the month. I will not rent from your facility again due to this. Nor will anyone I know
Callie B | Overall ExperienceAlicia was super nice and very friendly and showed me all the requirements for myself storage unit and helped me with loading my box I got from ur facility
Dianne H | First ImpressionsThe only thing that could have been better was if a manager had been there. No one could figure out exactly why there have been a hole put on my storage. All the storage fees are paid on time.
Brenda B | Overall ExperienceBest customer service, these guys work hard and it shows!
CURTIS R | Overall Experience