Excellent staff and location. Specifically, Bob, Paul, and Tammy.
SHAWN B. | Overall ExperienceSelf Storage Units in Rapid City, SD, 57702
U-Haul Moving & Storage of Rapid City
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310 S 26th St, Spearfish, SD 57783 View Available Units
(U-Haul Neighborhood Dealer)38.6 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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Prompt, courteous service.
Kimberly M. | Overall ExperienceI moved my belongings out a week after I had made my monthly payment. I had asked if it would be possible to prorate my payment since it was only a week. The gentleman who helped me was very rude about it. A little help with customer service skills goes a long ways.
Angela P. | Overall ExperienceExcellent people to work with!
Brian E. | Overall ExperienceThe staff at this location is absolutely friendly, helpful, and welcoming. It was such a pleasure doing business at this location.
Shyanna T. | Overall ExperienceOverall it has been between average and above average... But whenever I have dealt with the Deadwood Ave site it has been fantastic. (Have had a variety of challenges over the last two years with different sites, scheduling etc. But it ultimately has been worked out. Just very stressful during what is already a stressful process.)
Anne D. | Overall ExperienceAll was good, except there was a metal beam that was difficult to get around to move some items into the unit
Adam V. | Overall ExperienceAfter a cross country 26' truck and car trailer move BUT not being assigned a garage at our new location Uhaul storage was our option. After being assigned a garage moving out of storage was in increments until the final larger items. There was payment to December 4, 2023 with move out/empty on November 21. Sadly policy is no refund of unused paid for days!
doug k. | Overall ExperienceAfter 7 years it was nice to open up my unit and it was very clean. Not insects or issues at all. Thanks.
Alicia V. | Overall ExperienceStaff very nice and explanations well done
MARVELLA B. | Overall ExperienceUHAUL IS AWESOME!
Michael J. | Overall ExperienceThe gentleman who checked me, Damian, from Georgia, if I remember, was very helpful, answered my questions on insurance and I ended up purchasing a lock, as my personal lock was ill shaped for the job.. I mentioned how the Attic and other local places were not open on Saturdays and their availability was limited as well for getting into and out of on my own time. I also met Beau, from St. Francisville, (I used to live in Louisiana as well) outside the storage area. We talked and shook hands, very friendly and helpful. Shared stories of the advantages of living in Rapid, compared to the South. I felt welcome and accepted as I needed a place to store my belongings as I was moving into an apartment the upcoming week. I had ZERO problems, difficulties or concerns each and every time I visited the site to move my belongings. Have used Uhaul numerous times, from renting trailers for statewide moves, to storage areas, even to only purchase packing boxes/tape. UHAUL has set worldwide standards for moving and storage, and I will ALWAYS pick them over any other local or national business.
SPENCER C. | Overall ExperienceEverything was explained up front No hidden costs, and other storage facilities were appointment only for Saturday
SPENCER C. | First ImpressionsThe lady behind the counter was sick and overheated and she was still very polite. She showed me my storage locker and was very helpful even after being verbally abused by another customer.
Charles T. | First Impressions