Facility lights were usually off even during the day making it hard to see and move things into and out of storage.
Tristan S. | Overall ExperienceSelf Storage Units in Quebec City, QC, G1J3X2
U-Haul de Québec - déménagement et entreposage
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small | 5' x 5' x 8'
Miscellaneous Storage
Size Guide- Rate:
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$104.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
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Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$189.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
1 Unit Left!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I dropped my furniture at 2495 Henri Bourassa Quebec city on March 30th 2023. I went back one month later just to check on the storage unit and the lock was changed and over $1,200 of my items were stolen. I've tried to reach out several times to the general manager by calling going in person emailing and she does not respond to me. The police were involved I've heard nothing from nobody. I called the head office to report it. They told her she had 72 hours to respond to me that was a month ago I even went back in person and she told her staff she would contact me by the next day at the latest. Still no response and I would like to be refunded for my stolen items. This is not acceptable I paid to have my things safely stored and somebody broke into the locker and replaced the lock they had to cut the lock off and give me a new lock. I had one key and U-Haul had the other key. When are you right The key was nowhere to be found at the U-Haul that's why they had to cut the lock off and then I called the police. I would appreciate having my money refunded to me ASAP for my stolen items thank you
linda g. | Overall ExperienceVery nice to be able to get in touch over the phone when I needed to ! The staff was very friendly and interested in the customer service. It was a very good experience!
Bruno C. | Overall ExperienceJe ne pouvais pas réserver en ligne, car le site internet est down "". J'appelle au no indiqué. Ça doit être ds une centre d'appel. Ils ne peuvent pas me réserver une unité d'entreposage. C'est indiqué de communiquer avec vous pour réserver. Je réserve le matin en succursale mon unité. Tout est ok. Je prends le camion louer et je pars. En revenant, on me dit que je vais avoir un 10x10 et je dois payer la différence. Je ne suis pas "responsable ". Je m'oppose à ça. Par suite, j'ai regardé ce que u-haul à prit sur ma carte de crédit. Il doit y avoir erreur. Svp regarder. Il y a un abus de prendre des montants sur ma carte crédit. Tout au plus, pas reçu de facture. Merci de corriger la situation
nadine b. | First ImpressionsTrès satisfait pour tout.
Claude D. | Overall ExperienceIl manque des employés à l'accueil se qui est très long pour se faire servir ou Répondre pour un simple renseignement et vous avez un service téléphonique presque inexistant.
Dominic B. | First ImpressionsRien à dire ! Super service!
Serge L. | First ImpressionsLa gérante au u-haul Henri-Bourassa était très surprenante. Nous avons eu du mal à s'entendre au début mais nous avons vite trouver un terrain d'entente.
Jessica B. | First ImpressionsGérante exceptionnelle
ivan s. | Overall ExperienceRéponse rapide en cas de besoin
Coralie F. | Overall ExperiencePour les remorques on va repasser il mon loyer un trailer non conforme a la voiture que j'ai j'ai sauté ma cluch téléphoner moi 4185640880
andre S. | Overall ExperienceLes gars au comptoir sont sympathiques et très serviables!
Luce F. | Overall ExperienceSecurity doors stop working in the winter. Trash everywhere. Witnessed employee throw a pair of scissors out of a van onto the parking lot, in front of the dock
derek f. | Overall Experience