Mari was great under very stressful conditions. Incredibly busy day.
Mark B | Overall ExperienceSelf Storage Units in Poughkeepsie, NY, 12601
U-Haul Storage en Poughkeepsie
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U-Haul Moving & Storage of Newburgh/Middlehope
5336 Rte 9 W, Newburgh, NY 12550 View Available Units7.0 miles from this location -
New Paltz Storage LLC
111 Henry W Dubois Drive, New Paltz, NY 12561 View Available Units10.5 miles from this location -
U-Haul Moving & Storage of Kingston
848 Ulster Ave, Kingston, NY 12401 View Available Units22.0 miles from this location -
U-Haul Moving & Storage of Middletown
359 Route 211 E, Middletown, NY 10940 View Available Units27.7 miles from this location
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I had mouse poop in my storage unit, when I moved my stuff out and I sure didn’t have them when I moved in
Kristin D | Overall ExperienceHonestly, just horrible all around, no one seems to know what they’re doing, U-Haul left our u box out all night in the rain
Haley W | First ImpressionsMy storage unit at U - Haul was excellent. It was the right size and the monthly storage fee was within my budget. The hours were very convenient and the staff was pleasant. I would recommend U -Haul storage to a friend/family member.
James A | Overall ExperienceStaff was excellent, They were supportive and accommodating. They really helped reduce the stress of moving in AND out. Thank you Ashley and your staff!
Renee M | Overall ExperienceI've had a the smallest storage unit you offer. I've had it for almost five years. The price was reasonable at first but now has gone up to $130 a month. As a result I moved out of the unit and will not recommend U haul storage to anyone.
evelyn q | Overall ExperienceRented a uhaul truck at 800 at a different location come to find out they open at 1000am then went to this storage unit main office to see if they can cut the lock on my unit because of a lost key was told no one was available till 2pm I only had the truck till 5pm was very unsatisfied.
Matthew M | Overall ExperienceTo much for a storage unit.
Nora W | Overall ExperienceAshley Garcia in Poughkeepsie, NY was fantastic. A-plus! When calling U-Haul over the past month, all staff were very courteous and helpful. The only thing I don't like about U-Haul is that when I was put on Hold, the same message kept repeating itself. Music or silence would be better. The repeated message to go online, etc., etc. made me think I wasn't going to connect with the office I needed.
LORRY W | Overall ExperienceI would use u-haul storage again next time I will need to store my personal effects
Margaret K | Overall ExperienceI was very pleased with the Facility.
Debra F | Overall ExperienceThe U-Haul rental location and the storage location (both on South Road, Poughkeepsie) are excellent. Vehicles are always clean, storage facility was clean and well lit, staff are helpful and knowledgeable.
M A | Overall ExperienceYou quoted a 10’ x 10’ unit. First, I got there to move the items in the until, placed all the stuff on 4 dollies and proceeded to roll around to find my unit. It was located on the 2nd floor so I began looking for the elevator. NO ELEVATORS!! How and I, a 60 year old woman with back problems, supposed to lift all my stuff up a flight of stairs?? On top of that, the unit wasn’t even 10’ x 10’; it was more of a closet size, I guess a 5’ x 5’. I called customer service and you had no other available units. I call the storage place next door, reserved a uni and I. 15 minutes, I was able to enter their building and start moving in. Your customer service was mediocre; it took too long as they kept putting me on hold so I hung up. I later spoke to Mikaela I. Customer service who was VERY helpful in telling me what to do to cancel the unit. Will never us this u-haul service again!
Sybil S | Online Move InMy only complaint was the water pipe in my storage unit
Gerson C | First ImpressionsSomeone was always living there . It was easy for people to push the doors open to get in . I got a bigger version of my unit across the bridge for much less . And the floors seemed like they were never mopped .
Crystal A | Overall ExperienceMy first location was not available and when I rushed to the Poughkeepsie location the staff was rude and confrontational. There was an issue with my reservation not pulling up it was connected to the wrong phone number I was threatened with the police being called on me because i asked for assistance. Come to find out this is an everyday practice at the Poughkeepsie location.
NEKISHA S | Overall Experience