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kelli g. | Overall ExperienceSelf Storage Units in Palatine, IL, 60067
U-Haul Storage of Palatine
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Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Palatine
1311 N Rand Rd, Palatine, IL 60074 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Woodfield
5201 Tollview Dr, Rolling Meadows, IL 60008 View Available Units4.4 miles from this location -
U-Haul Moving & Storage of Hoffman Estates
2475 Pembroke Ave, Hoffman Estates, IL 60195 View Available UnitsFew Rooms Left. Reserve Today!
5.7 miles from this location -
U-Haul Moving & Storage of Buffalo Grove
200 Industrial Dr, Lincolnshire, IL 60069 View Available Units7.3 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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well-maintained, secure, clean facility.
CYNTHIA D. | Overall ExperienceThe truck rental showed a few months rent of a storage unit but I didn't actually get the first month free. Move in to the unit was simple and the free lock being included was a bonus.
CYNTHIA D. | Online Move InVery friendly and helpful staff.
Michael S. | First ImpressionsJoe was excellent in all aspects of customer service. I would definitely recommend his business to others.
C Douglas M. | Overall ExperienceMade a reservation and then went to facility to rent a storage unit. I paid for it, only to drive to storage unit and find they already rented it and lock was on it. Poor customer service, no easy way to call the on site facility, no one will show you the unit before you rent, unorganized, not knowing actual availability… quite awful all around. Thumbs down. booo!! I have filled out this survey 4 times as I keep calling and reaching out regarding bad experiences. It would be best if you stop asking for my feedback, as I couldn’t be more disappointed in all aspects of how you handle operations and guest service. Wow, just the worst.
Thomas S. | First ImpressionsEasy process and setup
TERRY W. | Online Move InThe manager and team went above/all out to help you. Extreme professional and friendly!
Valerie F. | Overall ExperienceSo far the experience has been excellent. I appreciated that there was absolutely no snow where we had to get into storage unit. (Where the plow edge line would have been). That really makes a difference!
SUSAN S. | Online Move InFacility is too small, cars parked near gate, impossible to get a 26 foot truck inside. And not possible to get 26 foot truck up the roll up door. Could not use. Went to Public Storage instead, this facility fit our needs.
Cheri V. | First ImpressionsWhen I wanted to let the office know that I was moving out, no one answered the phone. Finally I was transferred by the phone system to a call center. I tried again to reach someone in the office to let them know I had moved out. I tried 4 times over a two day span. Finally, on the last attempt, someone answered. Will not recommend this facility. The only positive is that it is gated.
RUTH A M. | Overall ExperienceBottom seal under door was completely broken. It rained inside the unit. There were leaves, spider webs and water puddle inside unit. The office staff was very friendly and helpful!
mary d. | Overall ExperienceOnly confusion was speaking with 3 different people on different days who told me slightly different information. In the end, it wasn't a big deal however, I still haven't received my gate clicker which I will have to go and get sometime when Covid restrictions lessen.
Michael L. | Online Move In