Customer Reviews for U-Haul Storage of Palatine

29 comentarios

509 W Colfax St   Palatine, IL 60067

(847) 358-2466

Horarios de la ubicación

  • Lun. - dom.: 24 horas

Servicios en esta ubicación:

Contáctanos

(847) 358-2466

509 W Colfax St
Palatine, IL 60067

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

James F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

aleksei l.  |  Overall Experience 
Clasificación:
3.0

Facility is too small, cars parked near gate, impossible to get a 26 foot truck inside. And not possible to get 26 foot truck up the roll up door. Could not use. Went to Public Storage instead, this facility fit our needs.

Cheri V.  |  First Impressions 
Clasificación:
2.0

When I wanted to let the office know that I was moving out, no one answered the phone. Finally I was transferred by the phone system to a call center. I tried again to reach someone in the office to let them know I had moved out. I tried 4 times over a two day span. Finally, on the last attempt, someone answered. Will not recommend this facility. The only positive is that it is gated.

RUTH A M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie L.  |  Overall Experience 
Clasificación:
3.0

Bottom seal under door was completely broken. It rained inside the unit. There were leaves, spider webs and water puddle inside unit. The office staff was very friendly and helpful!

mary d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie L.  |  First Impressions 
Clasificación:
4.0

Only confusion was speaking with 3 different people on different days who told me slightly different information. In the end, it wasn't a big deal however, I still haven't received my gate clicker which I will have to go and get sometime when Covid restrictions lessen.

Michael L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

DOMINICK M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank L.  |  Overall Experience 
Clasificación:
5.0

Good people that had a sense of humor. Fun to deal with.

Mike O.  |  First Impressions 
Clasificación:
4.0

I had some of my stuff get water on it from being on the ground, which is the reason I moved out. I realized that my stuff will be stored long-term and needs An indoor temp controllEd space.

christina p.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful service made this very easy.

Barbara W.  |  Overall Experience 
Clasificación:
5.0

Great facility and really helpful people.

Thomas V.  |  Online Move In 
Clasificación:
5.0

Better than expected. Awesome service

Evtim C.  |  First Impressions 
Clasificación:
3.0

It’s clean, spacious, in a nice area!

Kari A.  |  First Impressions 
Clasificación:
5.0

Your staff,dan,is an excellent example of your company. He was extremely patient and courteous. His efforts are greatly appreciated

O`DONNELL & ASSOC. LTD O.  |  Overall Experience 
Clasificación:
5.0

A pleasure to do business with.

Gerard M.  |  Overall Experience 
Clasificación:
5.0

We had a great experience with U-Haul and Dan Rynne was very helpful and professional!

Mary Kim H.  |  Overall Experience 
Clasificación:
5.0

Highly recommend

Mark W.  |  Overall Experience 
Clasificación:
5.0

Joe and Dennis were absolutely terrific. They went out of their way to help. After much confusion with U-Hauls Customer Service Center, these gentlemen helped clarify the procedure & made the day.

Mark W.  |  First Impressions 
Clasificación:
5.0

It was great that everything went smoothly at the storage facility. I was informed via email, regarding access code, unit number, and signed up for everything online. No problems. Good job!

Linda I.  |  First Impressions 
Clasificación:
5.0

great place and fast setup

bruce b.  |  First Impressions 
Clasificación:
1.0

U-Haul purchased the facility and did not advise patrons of the change in ownership. The first thing I knew I received a late charge notice because I mailed the payment to the old owner address.

EXECUTIVE TECHNOLOGIES CORP. E.  |  Overall Experience 
Clasificación:
5.0

Employees were extremely helpful and caring ! Pleasure doing business with your company.

Angela G. | Reservación
Clasificación:
5.0

The manager was outstanding.

TIM S.  |  Overall Experience 
Clasificación:
5.0

Dan took great care of us with respect to self storage rental. The facility had a nice gate and adequately sized parking space for our vehicle. The storage unit was clean and worked well for us.

Robert K.  |  Overall Experience 
Clasificación:
5.0

Very easy to deal with

BECHTOLD INSURANCE AGENCY B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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