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CHARLES W | Experiencia generalSelf Storage Units in Paducah, KY, 42003
U-Haul Moving & Storage en Paducah
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- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI love every staff that worked there!!! They made sure I understood anything and everything. They were very welcoming I felt comfortable to go in, I would go in and just talk because the environment is really good. Matt is doing a great job with his team and this property. First time using storage and I’m glad I chose this one.
Kayla S | Experiencia generalI just needed a place for 2 months. I used the promotion on having 1 month free with trailer rental. Worked great!
JOANN M | Primeras impresionesThey just kept texting my phone . It made me feel kindly like they thought I was going to steal from them. Also they wanted me to deliver a trainer for them and right at the end of it they backed out. Hmmmm..
William E | Primeras impresionesThe manager was extremely helpful and explaining everything to me and was very courteous. I am an elderly woman, and sometimes things have to be explained more than once. He was very patient.
TERRI T | Experiencia generalThe manager is excellent. Matt is efficient and courteous.
TERRI T | Primeras impresionesGreat Service! Thank you!
Angie M | Experiencia generalVery friendly and kind, easy to work with. I appreciate them for helping me and my family.
Valerie M | Experiencia generalAbout the question “was the staff friendly and helpful?”: Friendly, yes. Helpful, not so much. Your employees are only as good as their training. You have 2 men at the counter handling customers, but only one, Deshaun, knew how to use the computer. The other one just sat there unable to assist me until finally Deshaun explained how to log into your website. It took a miserable half hour just to get my reserved storage locker that I had preregistered and set up online. It’s sad that your less knowledgeable employee didn’t receive the proper training to do the job. Maybe it was his first day? I think he could do a lot better if you work with him. I don’t understand how the website indicates access up until 10pm, but there’s no one there after 7pm for a key.
sue p | Primeras impresionesVery nice customer service.
Charlette N | Experiencia generalThere was insulation falling from the ceiling that got all over my stuff which I had to clean. I also was charged the month after I left
Chrystal R | Experiencia generalThe staff at your storage facility were great help and very friendly. It was a pleasure doing business with this facility. We have U-Boxes coming next and look forward to using you business again next week. Thanks so much Ron
Ronald C | Experiencia general