Absolutely awful customer service - and no maintenance of the grounds what so ever. If anything they made it EVEN HARDER to get to the locker. From not snow plowing after major snow falls, parking rental trucks in front of the entrances and making it nearly impossible to enter the locker area. At one point an employee even had THEIR PERSONAL CAR parked at the only exit of the locker area. Because of the way the entrance to the lockers is set up I hit my truck twice on the side wall. When I first signed up for the locker it took them THREE DAYS because the locker "had a lock on it" even though it was supposed to be empty. They never answered the phone to help me with my issue so I had to repeatedly call - while being obviously hung up on - until someone finally decided to answer in an annoyed voice. Absolutely ridiculous set up and staff is so excruciatingly unhelpful and rude. I could not recommend this location any less than I do.
Sara C. | Overall ExperienceSelf Storage Units in Ottawa, ON, K1K2C5
U-Haul Moving & Storage en Ottawa
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento en interiores
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
-
CA02, 5x10.png)
Pequeño | 4 ft x 12 ft x 8 ft
Interior, nivel inferior, al nivel de la calle, sin control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
-
$129.95
Por mes
¡Quedan 2 unidades!
-
CA03, 10x10.png)
Medio | 6 ft x 17 ft x 8 ft
Interior, nivel inferior, al nivel de la calle, sin control de temperatura
Casa de 2-3 dormitorios (1,200-1,600 ft²)- Tarifa:
-
$199.95
Por mes
¡Queda 1 unidad!
Unidades de almacenamiento sostenibles con acceso en vehículo
Sustainable drive up storage units are located outside, offering the convenience and accessibility that any drive up unit would, with the added perk of being sustainable.
-
Medium | 11.3' x 7' x 6'
Carrocería, 1.º piso, nivel exterior, sin control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
-
$159.95
Por mes
Contenedores U-Box® para mudanza y almacenamiento
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Simplemente llámanos cuando desees que recojamos o entreguemos tus contenedores U-Box.
-
4.3 millas desde esta ubicación
U-Haul de Gatineau - déménagement et entreposage
266 Rue Saint-Louis
Gatineau, QC J8P8B3 -
5.7 millas desde esta ubicación
U-Haul De Hull-Déménagement Et Entreposage
60 Rue Jean-Proulx
Gatineau, QC J8Z1W1Limited Units Available.
-
6.4 millas desde esta ubicación
U-Haul Moving & Storage of Orleans
3636 Innes Rd
Ottawa, ON K1C1T1 -
8.3 millas desde esta ubicación
U-Haul Moving & Storage of Britannia
2720 Queensview Dr
Ottawa, ON K2B1A5
Otros servicios de U-Haul
Comentarios de clientes de almacenamiento
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Everything was excellent except during flood.
Isaac A. | Overall Experienceprice is too high.
Carl W. | Overall ExperienceUnit leaked causing damage to belongings
Patrice B. | Overall ExperienceThe one employee was wicked! Thanks a whole bunch Max !! 落He did everything in his power to fix everything that uhaul messed up for us. But the manager and the system it self… … fail! -_- But it is what it is. We are still using the storage , only thing is ,it was a headache getting to this point.
Rose-Rebecca A. | First ImpressionsAfter a rough first few minutes, the staff rose to the occasion and made it a good experience.
DOUG W. | First ImpressionsUnits are in terrible condition. Same price but Rand new st dymon
Kerry H. | Overall ExperienceI would not recommend that anyone use the internal units at this facility. My unit flooded three times in the 10 months I had the unit. And in the very heavy rains the water went all the way through the facility. I ended up putting all my stuff up on risers and planned to get out as soon as I could. Having said that, the staff were always helpful and contacted us as soon as it happened.
Pat L. | Overall ExperienceThe staff was so helpful even with the system going down they were able to get me a unit and assist me with purchasing a lock
joshua c. | First ImpressionsJohn was polite and supportive
Christopher C. | Overall ExperienceStaff are very helpful. Our storage unit was frozen shut and a staff member was able to open it for us.
Juliette M. | First ImpressionsAccess to the storage units could be improved
Jim B. | Overall ExperienceThe only upside is that it was included with my previous truck rental. It was awkward to get to and felt trashier than an episode of storage wars.
shawn c. | Overall ExperienceMy only comment is that when i initially arrived i was told that even though i had reserved a unit that didn't guarantee that they had one. Not too reassuring especially since i came from Guelph under the impression that i had a unit. Luckly the facility had one available.
christopher B. | Overall ExperienceWet leaky storage containers. Hopefully our storage items survive the experience.
James W. | First Impressions1- The door was really hard to close and lock, lots of rust. 2- Water infiltration : 3 boxes were soaked and mold had built up inside - nothing really damaged since it was dishes boxes 3- Accessing the storage was complicated and not convenient : pick-up the key inside only during office hours, trucks parked in front of storage (most of the time it was not possible to backup to load and download)
Julie C. | Overall Experience