This was my first time using a storage and was very nervous about it But K help through my feelings This lady is awesome
teresa s | Overall ExperienceSelf Storage Units in Memphis, TN, 38125
U-Haul Moving & Storage en Germantown
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No one can fix my keycard for me to get in. Had to keep changing my card and it still keeps saying “Access Denied” Paid for everything and can check in and out. But can’t get in without a worker being there. If it can’t be fixed, I want a full refund…. almost 90$ a month and my card won’t work? Yeah no
MAE'GAN W | Online Move InExcellent customer service
Annette V | First ImpressionsEverything was convenient. The staff was friendly, very informative and everything was done in a timely matter thank you.
deborah d | First ImpressionsOne thing the fuel paper wasn’t correct if you want for the fact that I took a picture of the truck and the fuel and the mileage before I left I would’ve been charged for fuel that wasn’t there in the first place
Melanie N | First ImpressionsGreat service
LYNN H | Overall ExperienceI would not recommend this unit to anybody. The hours of operation are not accurate. I needed to access my unit after the office was closed. I was not informed that the doors did not work with the access code. I called the one 800 number and a manager finally called me back to tell me that the doors didn’t work I put in a complaint asked to receive a phone call back. I never received a phone call back and I moved out at the end of the month
Hope P | Overall ExperienceThe facility was always clean and the staff was always helpful and willing to assist even on a busy day.
Schevette G | Overall ExperienceThe staff were nice and understanding. It was a refreshing experience.
Angelica S | Overall ExperienceExcellent customer service at this location
MARK B | Overall ExperienceYou have some them at like there job and some who don’t and have a very nasty rude attitude. Ms.Diamond was phenomenal I really loved her she helped a lot and she said she was new only versus a skinny dark employee acting as if she was gone fight had a very rude nasty attitude. I was giving a code and told I can come any time I want turns out that’s not true and tried to stop me movers from moving my stuff out my storage I was told they closed at 7 my stuff was almost out the storage she said she was closing at 5 just was very rude.
kiara t | Overall ExperienceJust longer hours
LASHONNA T | Overall ExperienceEverything was very good, the staff was very professional
Ms J | First ImpressionsN\A
Jory B | Overall Experience