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Jasmine t | Experiencia generalSelf Storage Units in Loves Park, IL, 61111
U-Haul Storage en Loves Park
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Unidades disponibles (todos los tamaños son aproximados)
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Comentarios de clientes de almacenamiento
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- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulAlways the best crew at Forest Hills
Gregory F | Experiencia generalKim was amazing. She understood my need to be checked in quick and was able to provide what I needed.
Jessica P | Primeras impresionesAccess code was wrong and parking lot was terrible.
Stephanie B | Mudanza en líneaEveryone was very professional
Fabian G | Primeras impresionesvery good service
Dwight B | Experiencia generalGate code never worked customer service to get it resolved took days
ASHLEY C | Experiencia generalThis facility is maintained by a different U-Haul location, but the facility itself has conflicting information online and on the facilities itself. The building has listed office hours and it says “24/7 Storage,” but there is never a human in the office at this location, and the facility is actually limited in access time rather than 24/7. Please have the incorrect signage and information regarding this location removed or corrected to prevent former potential customers from being sent on a 4-hour wild goose chase just to access their units.
Benjamin V | Experiencia generalVacating the unit was easy! Thank you!!
peg w | Experiencia generalMouse s**t in most of bags/boxes. I've had to throw away so many things. I wasn't paying that much money to have my things in a storage unit, especially paying more for one that size, just to have to throw so much away. Could have left it outside if I knew it would happen. Wasn't expecting an environment controlled but was expecting pest controlled.
Joseph H | Experiencia generalManager of the facility(Justin) is utterly rude and disrespectful.No store should be left in the hands of two new employees with little access to systems and little experience to their store duties, then when you have them to call the manager to get help and he says boldly that he’s not coming up to the store and you have to inconvenience yourself and spend more money to load a card only for them same employees left alone can’t even do that properly either (take a card payment instead of the cash we had) and they lock your unit while your in mid accessing and needing use of your unit. Horrible store managing.
Carleeta L | Experiencia generalI went into the office to cancel my storage unit 6 months ago and today after numerous emails and bills being sent to me. I am finally no longer a customer.
Shane A | Experiencia generalThe storage shed was big enough. Move in was a touch rough. The access code didn't work and when I called couldn't get thru. I had to drive to the orginal facility to get an access code that worked. Other then that it was smooth. The people at the store were all friendly.
Erin L | Primeras impresiones