Worst storage facility ever. Wasp nests inside of unit . Only used the unit for a month and that was a month too long roof leaked damaging 2 TVs My grandmother curio cabinet and soaked my sofa.when I complained they said call my insurance co and file a claim. Why should my insurance co have to pay for their unmaintained facility. When I asked for the owners name the manager refused to give it to me. He stated that he would give him my name and number and have him call. Yeah right! If you care about your belongings pay a little more and save yourself a lot of headaches. Wouldn't recommend this place to anyone.
Beth T. | Overall ExperienceAmerican Mini Storage
2469 Old 41 Hwy NW, Kennesaw, GA 30144(Across from McCollum Field)
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Worst storage facility ever. Wasp nests inside of unit . Only used the unit for a month and that was a month too long roof leaked damaging 2 TVs My grandmother curio cabinet and soaked my sofa.when I complained they said call my insurance co and file a claim. Why should my insurance co have to pay for their unmaintained facility. When I asked for the owners name the manager refused to give it to me. He stated that he would give him my name and number and have him call. Yeah right! If you care about your belongings pay a little more and save yourself a lot of headaches. Wouldn’t recommend this place to anyone.
Beth T. | Overall ExperienceStaff were always courteous and helpful. We answered NO to question 1 due to fact facility needs major renovation and/or repairs. The staff did keep the facility clean of trash etc.. The facility is in a prime location and customers are likely to pay a bit more if facility has newer units with wider road access. It was due to the narrow roads/accessibility that we choose to move to another facility, not due to location or the staff.
Chris M. | Overall ExperienceThe staff are friendly and helpful. The facility is older , but it is reflected in the good price . Great location, safe , and secure .
ralph s. | Overall ExperienceThe U-Haul reservation this reservation unit was attached expired so I had to get a u-haul at another location and ended up getting storage at that location too.
Olawunmi B. | ReservationStaff is friendly, location easy to find. The unit I rented was clean but not sealed against the weather, you can see light coming through the back wall
Tim P. | ReservationFacility appeared neat and clean. Decided against location due to distance. Thank you.
MARK R. | ReservationThe driveways are narrow. No way to turn down aisles with 20 ft truck. Cracks in pavement make it hard to push dolly. But price is right, and Brittney, the manager, is very friendly and helpful.
Privacy R. | First ImpressionsNot your fault, I couldn`t tell if my reservation went through. Your facility is very nice and convenient!
Privacy R. | First ImpressionsI am not saying anything bad, but I couldn`t tell if my reservation went through or not! That`s why there are 2!! I`m sure it`s my fault.
Privacy R. | First ImpressionsI wound up not needing the unit. The woman who helped me on the phone was very helpful
Privacy R. | First Impressions