The access code initially didn't work. When pressing for help no one came. After troubleshooting for 20-30 minutes, we realized it was a two step process; check-in at a machine then access to the elevator. After calling the facility I was informed by the worker she was alone and couldn't come to assist. My unit was supposed to come with a lock which wasn't there. I called U-haul customer service to secure a larger unit and cancel my current unit, it wasn't a lot of help. The whole process was convoluted and stressful. The administrative process made move in much longer than it had to be. Contacting this location is also difficult because calls are forwarded to corporate, and high doesn't help when you're at the storage facility.
Christina W. | Online Move InSelf Storage Units in Hillside, NJ, 07205
U-Haul Moving & Storage en Hillside
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Unidades disponibles (todos los tamaños son aproximados)
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¡Queda 1 unidad!
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¡Quedan 2 unidades!
¡Alquila ahora y asegura tu habitación! -
¡Quedan 2 unidades!
¡Alquila ahora y asegura tu habitación!
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¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación! -
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¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación! -
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¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación! -
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¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación!

Contenedores U-Box® para mudanza y almacenamiento
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1.4 millas desde esta ubicación
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Elizabeth, NJ 07208Few Rooms Left. Reserve Today!
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3.8 millas desde esta ubicación
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1440 E Edgar Rd
Linden, NJ 07036 -
4.1 millas desde esta ubicación
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916 E Elizabeth Ave
(U-Haul Neighborhood Dealer)
Linden, NJ 07036 -
4.3 millas desde esta ubicación
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370 Orange St
Newark, NJ 07107
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- 4.0 es la calificación promedio de clientes
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Horrible customer service…def will not recommend
Chantel A. | Overall ExperienceLove it
Derreck B. | Online Move InOverall experience was good, however, the manager could have been more accommodating and communication skills could be improved upon.
Debra S. | Overall ExperienceThe staff is friendly and easy to deal with and the place is clean.
Emillie M. | Overall ExperienceVery fast and simple. Nothing complicated and staff was very friendly/helpful
Christian E. | Online Move InThe paint from the floor stained my furniture bad
Harvey R. | Overall ExperienceWell, my first experience wasn't good. I made a reservation on the phone to another location, I asked for a 5×5 or a 10×5 unit, but they had other measurements. When I went to receive the unit was a little closet or locker how they call it. I had to climb a ladder to get access to. It was terrible, specially for me since I have a recently injured knee and foot . I removed my name from that reservation to go look for something more convenient. The personnel at that location recommended going to this location in Hillside to get the type of unit I was looking for, and I am extremely satisfied with the building, and the customer service I received. The only missing piece is Military discount for service members.
Alexandra A. | Online Move InVery good
Gregory C. | Overall ExperienceTesha Williams was very helpful.
Oliver K. | Online Move InI have a storage with another location in Newark. The service at the Hillside location was amazing from the way I was treated when I started the storage till the end. Professionalism goes along way and speaks volumes thanks Uhaul Hillside location.
TANITHA P. | Overall ExperienceOne of the staff was very belligerent towards me albeit everyone else was super friendly. I would have appreciated her being a little less abrasive. I made a mistake but I didn't deserve that hostile response. Cory, Takesha keep up the outstanding work, you are the face of Uhaul and should be recognized for it. ❤️ your attention to detail, clarity, professionalism and patience. Thank you Uhaul @ Long Avenue in Hillside, NJ!!
Yolanda W. | Online Move InIt was ok, workers where very helpful..
Marco T. | Online Move In